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Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
team environment
Career advancement opportunities
Job Description
Urban Air Adventure Parks is the leading indoor adventure park operator known for its innovative and engaging location-based entertainment offerings. Established as a pioneering company in the adventure park industry, Urban Air has grown to become the largest operator in the world, based out of Dallas, Texas. The company’s mission is to inspire kids and families to have fun and push their limits by achieving new heights through various adventurous activities. Operating a range of attractions, Urban Air combines thrill, physical activity, and fun to provide memorable experiences that stimulate learning, confidence, and excitement. At its heart, Urban Air is... Show More
Job Requirements
- Have a friendly and engaging personality and is a good written and verbal communicator
- able to work under pressure
- comfortable working with members of the public
- able to initiate conversations and provide a sincere welcome and enjoy providing good service
- willingness to learn, take instruction and work under own initiative
- supporting other team members and able to multitask
- an effective, well-organized and efficient team player with a strong sense of discipline and urgency
- holds oneself accountable for high personal standards of conduct and professionalism
- work days, nights, and/or weekends as required
- work in a noisy, fast-paced environment with distracting conditions
- move about facility and stand for long periods of time
- lift and carry up to 30 lbs
Job Qualifications
- Minimum of high school diploma or equivalent required
- some college preferred
- previous restaurant/quick service experience preferred
- basic math skills of adding and subtracting required
- ServSafe or similar food handling certification preferred
Job Duties
- Demonstrate the highest standards of guest relations and care when assisting guests at the counter
- give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
- ensure adequate stock levels of supplies and consumables for the café area
- manage queues and exceed guest expectations
- upsell to maximize profit
- keep café and surrounding areas tidy and clean including table clearing, removing and washing dishes, and taking out the trash
- handle guest complaints in the first instance and report feedback to the leadership team
- work within established guidelines and operating procedures
- measure and assemble ingredients for menu items
- properly cook and store food items at appropriate temperatures
- rotate stock items as per established procedure
- ensure compliance with all health code regulations
- maintain clear, well-organized kitchen and storage areas
- participate in regular staff meetings and training, as required
- other duties as tasked by leadership
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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