Cafe FOH/BOH Team Member

Urban Air Adventure Parks is the leading indoor adventure park operator known for its innovative and engaging location-based entertainment offerings. Established as a pioneering company in the adventure park industry, Urban Air has grown to become the largest operator in the world, based out of Dallas, Texas. The company’s mission is to inspire kids and families to have fun and push their limits by achieving new heights through various adventurous activities. Operating a range of attractions, Urban Air combines thrill, physical activity, and fun to provide memorable experiences that stimulate learning, confidence, and excitement. At its heart, Urban Air is dedicated to creating safe, inclusive, and exciting environments where guests can challenge themselves in a supportive setting. The parks attract diverse visitors from families with children to adventure enthusiasts seeking recreational fun in a controlled environment. Urban Air emphasizes quality customer service, safety standards, and maintaining a vibrant and welcoming atmosphere across all locations. It is also recognized as an equal opportunity employer, committed to fostering an inclusive workplace where diverse talents thrive and are valued.

The role of Café Team Member at Urban Air Christiana focuses on delivering outstanding guest service in the café setting, contributing to the overall guest experience within the adventure park. This position involves a combination of food and beverage preparation, cashiering, and direct guest interaction. Team members must be efficient and work at a fast pace while maintaining a high standard of hospitality and care. Responsibilities include greeting guests warmly, providing product and menu recommendations, managing stock levels, maintaining cleanliness of café and surrounding areas, food preparation, and ensuring compliance with health and safety regulations. This role requires multitasking and adaptability in a fast-paced, energetic environment. Candidates will be expected to handle guest complaints professionally and communicate feedback to leadership. The position demands strong teamwork and collaborative skills, supported by the need for effective communication and a friendly disposition. The Café Team Member contributes directly to customer satisfaction and repeat business by delivering memorable service experiences. The nature of this job requires standing for extended periods, working varied shifts including nights and weekends, and the physical ability to lift items up to 30 pounds. This is a great opportunity for individuals who thrive in dynamic environments and enjoy interacting with guests while supporting a fun and adventurous brand. Urban Air provides ongoing training, opportunities for advancement, and a supportive team environment that values professionalism and a strong work ethic.