
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $18.85 - $28.30
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
flexible scheduling
Retirement Plan
Job Description
The hiring establishment is a dynamic and customer-focused food service operation that specializes in providing high-quality baked goods, specialty beverages, and food items. This establishment upholds a tradition of delivering exceptional customer service with a strong focus on creating a welcoming atmosphere for every guest. Whether located in a hospital, hotel, restaurant, or cafe environment, this operation is committed to excellence in food preparation, safety, and customer interaction. It prides itself on maintaining rigorous standards for product quality and safety, as well as fostering a positive work environment where teamwork and communication are paramount. The company embraces modern food service standards including Hazard Analysis Critical Control Point (HACCP) compliance and continuous employee training to ensure both customer satisfaction and safety.
The role being offered is that of a Barista or Food Service Team Member, charged with the responsibility of serving delicious baked goods and specialty drinks while delivering legendary customer service. This position is typically suited for candidates with up to one year of experience in a hospital, hotel, or restaurant food service setting, though no formal education is required. This role includes greeting customers warmly, accurately processing transactions using point-of-sale systems, and adhering strictly to company recipes and preparation standards to deliver consistent, quality products. The successful candidate will maintain cleanliness and sanitation standards throughout the workspace, monitor food and equipment temperatures to comply with health regulations, and assist with inventory management.
Key facets of this position include operating essential equipment such as espresso machines, ovens, grills, and dish machines, as well as maintaining composure during busy periods to support a smooth operation. This role emphasizes safe food handling practices and proactive communication within the team to implement improvements and foster a cooperative work environment. The Barista will also aid in new employee training by offering constructive feedback and encouragement, contributing to the overall success and professionalism of the cafe or food service area.
This job is physically demanding, requiring the ability to stand for long periods, perform repetitive hand motions, lift and carry items up to 50 pounds occasionally, and work in environments that may have dust, odors, and exposure to various kitchen hazards. Protective clothing will be worn as necessary to ensure safety. Candidates must be self-directed, able to handle multiple tasks simultaneously, and demonstrate a strong commitment to excellent customer service and confidentiality, especially in a healthcare setting.
This role offers an exceptional opportunity to develop barista skills, learn food safety procedures, and grow within a reputable and customer-centered company. It's an ideal position for motivated individuals aiming to enhance their career in the food service industry while making a positive impact on customer experience.
The role being offered is that of a Barista or Food Service Team Member, charged with the responsibility of serving delicious baked goods and specialty drinks while delivering legendary customer service. This position is typically suited for candidates with up to one year of experience in a hospital, hotel, or restaurant food service setting, though no formal education is required. This role includes greeting customers warmly, accurately processing transactions using point-of-sale systems, and adhering strictly to company recipes and preparation standards to deliver consistent, quality products. The successful candidate will maintain cleanliness and sanitation standards throughout the workspace, monitor food and equipment temperatures to comply with health regulations, and assist with inventory management.
Key facets of this position include operating essential equipment such as espresso machines, ovens, grills, and dish machines, as well as maintaining composure during busy periods to support a smooth operation. This role emphasizes safe food handling practices and proactive communication within the team to implement improvements and foster a cooperative work environment. The Barista will also aid in new employee training by offering constructive feedback and encouragement, contributing to the overall success and professionalism of the cafe or food service area.
This job is physically demanding, requiring the ability to stand for long periods, perform repetitive hand motions, lift and carry items up to 50 pounds occasionally, and work in environments that may have dust, odors, and exposure to various kitchen hazards. Protective clothing will be worn as necessary to ensure safety. Candidates must be self-directed, able to handle multiple tasks simultaneously, and demonstrate a strong commitment to excellent customer service and confidentiality, especially in a healthcare setting.
This role offers an exceptional opportunity to develop barista skills, learn food safety procedures, and grow within a reputable and customer-centered company. It's an ideal position for motivated individuals aiming to enhance their career in the food service industry while making a positive impact on customer experience.
Job Requirements
- No formal education
- Typically requires 1 year of experience in a hospital or hotel/restaurant food service environment
- Ability to contribute to a positive work environment
- Thorough understanding of food preparation through on-the-job training or a food service course
- Excellent customer service skills
- Ability to maintain patient confidentiality
- Ability to perform responsibilities in a self-directed environment
- Ability to read and understand written and oral communications
Job Qualifications
- Ability to contribute to a positive work environment
- Thorough understanding of food preparation through on-the-job training or a food service course
- Attends barista training sessions to attain certification and recertification
- Excellent customer service skills
- Ability to maintain patient confidentiality
- Ability to perform responsibilities in a self-directed environment
- Ability to read and understand written and oral communications
- Excellent communication and customer service skills to effectively interact with internal and external customers
Job Duties
- Greets all customers by providing quick, friendly and personal service
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
- Discovers and responds to customer needs
- Sells and serves baked goods and food items to customers
- Processes transactions through the POS and provides change to customers
- Follows cash handling procedures and cash register policies
- Maintains the highest level of standards for all product preparation
- Adheres to all licensed Starbucks recipes (at Starbucks locations only), specialty drinks, measurements and food presentation standards
- Provides top quality espresso shots for hot and cold beverages
- Maintains espresso equipment to manufacturer and sanitation standards
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
- Communicates with staff and management to solve problems and improve quality & service and effectively implement change
- Contributes to cafe goals for increasing sales and improving profits
- Assists with new barista training by positively reinforcing successful performance and giving respectful and encouraging coaching
- Monitors and records temperatures of food items and equipment (i.e. dish machine, refrigerators)
- Reports food danger temperatures to manager
- Monitors cooked food temperatures and utilizes established procedures to ensure safe food handling techniques and prevent bacteria contamination
- Prepares inventory, requisitions daily supplies and ensures proper labeling and storage
- Replenishes food service areas to include supply of food, cold beverages, dry supplies, paper supplies, etc.
- Follows established operational policies and procedures to ensure safe food handling techniques and prevent bacteria contamination
- Performs sanitation duties on a continual basis to ensure a safe work environment, including utensils, refrigerators and transportation carts and food service equipment
- Maintains proper production, safety and sanitation standards
- Corrects deficiencies as required, including interpretation, maintenance and implementation
- Complies with Hazard Analysis Critical Control Point standard
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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