Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $10.25 - $15.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
basic life insurance
supplemental life insurance
Disability insurance
Job Description
Neiman Marcus is a distinguished luxury retailer renowned for delivering an exquisite assortment of premium products, exceptional services, and unique experiences to its clientele. As part of Saks Global’s esteemed portfolio of luxury brands and real estate assets, Neiman Marcus stands as a pinnacle of sophistication and elegance in the retail world. With a longstanding legacy rooted in brand-building, the company continually brings together the world’s top luxury designers and discerning customers to cultivate a devoted following that spans generations. Its presence includes 36 retail locations, vibrant digital channels, and robust remote selling platforms, enabling it to meet the needs of luxury shoppers everywhere. The company is celebrated for iconic initiatives such as the Neiman Marcus Awards, Fantasy Gifts, and innovative retail-tainment campaigns that transform traditional shopping into memorable experiences. Neiman Marcus prides itself on creating a magical environment where customers feel special and valued, ensuring every interaction reflects its commitment to excellence and extraordinary service. The emphasis on quality, exclusivity, and an elevated customer journey defines Neiman Marcus as a leader in the luxury retail market.
The Restaurant Server Assistant position at Neiman Marcus plays an integral role in maintaining the high standards of the company’s food and beverage service. This role primarily involves supporting the dining room’s setup and upkeep to guarantee guests receive seamless service in line with Neiman Marcus’s reputation for excellence. The position focuses on table maintenance, food and beverage delivery, and assistance to both the kitchen and waitstaff. The assistant ensures that dining areas are impeccably prepared and maintained, including replenishing glasses, flatware, linens, and key beverages like coffee and iced tea. This job demands a meticulous approach to hygiene and appearance, reflecting the luxury brand’s commitment to presentation and guest satisfaction. Duties extend to preparing the dining environment before the service begins, managing bus stations, and supporting expediter stations, which are crucial in maintaining smooth restaurant operations. A successful Restaurant Server Assistant will possess knowledge of proper table setting placements, orders of service, culinary terminology, and exceptional customer service skills. This position also requires physical stamina as tasks include standing, bending, climbing stairs, and lifting items totaling up to 35 pounds. Flexibility in working hours is essential, as the role involves shifts during evenings, weekends, and holidays. Neiman Marcus offers a dynamic, fast-paced environment where employees have opportunities for career growth across various channels including retail, distribution, digital, and corporate sectors. Eligible full-time employees benefit from a comprehensive package that includes medical, dental, and vision insurance, alongside an attractive employee discount and other voluntary benefits. The role’s compensation varies based on location and individual experience, ensuring fair and competitive remuneration tailored to market standards and personal qualifications. This position offers an excellent gateway into the luxury retail industry for individuals passionate about exceptional service and hospitality within an iconic brand setting.
The Restaurant Server Assistant position at Neiman Marcus plays an integral role in maintaining the high standards of the company’s food and beverage service. This role primarily involves supporting the dining room’s setup and upkeep to guarantee guests receive seamless service in line with Neiman Marcus’s reputation for excellence. The position focuses on table maintenance, food and beverage delivery, and assistance to both the kitchen and waitstaff. The assistant ensures that dining areas are impeccably prepared and maintained, including replenishing glasses, flatware, linens, and key beverages like coffee and iced tea. This job demands a meticulous approach to hygiene and appearance, reflecting the luxury brand’s commitment to presentation and guest satisfaction. Duties extend to preparing the dining environment before the service begins, managing bus stations, and supporting expediter stations, which are crucial in maintaining smooth restaurant operations. A successful Restaurant Server Assistant will possess knowledge of proper table setting placements, orders of service, culinary terminology, and exceptional customer service skills. This position also requires physical stamina as tasks include standing, bending, climbing stairs, and lifting items totaling up to 35 pounds. Flexibility in working hours is essential, as the role involves shifts during evenings, weekends, and holidays. Neiman Marcus offers a dynamic, fast-paced environment where employees have opportunities for career growth across various channels including retail, distribution, digital, and corporate sectors. Eligible full-time employees benefit from a comprehensive package that includes medical, dental, and vision insurance, alongside an attractive employee discount and other voluntary benefits. The role’s compensation varies based on location and individual experience, ensuring fair and competitive remuneration tailored to market standards and personal qualifications. This position offers an excellent gateway into the luxury retail industry for individuals passionate about exceptional service and hospitality within an iconic brand setting.
Job Requirements
- High school diploma or GED preferred
- Experience in serving food and beverage and following proper table service guidelines
- Ability to work autonomously
- Motivated and results-driven
- Knowledge of proper placement of china glass and flatware for table settings
- Thorough knowledge of order of service and proper placement of table settings e g china glass flatware food and beverage as indicated by the kitchen ticket and the guidebook
- Thorough knowledge of food including preparation and culinary terminology
- Ability to interact graciously with the public and handle multiple duties at the same time
- Exceptional customer service and problem-solving skills
- Win together mentality
- Role requires standing bending climbing stairs and lifting and carrying 35 pounds
- Associates must be willing to work a flexible schedule based on business needs which will include evenings weekends and holidays
Job Qualifications
- High School diploma or GED preferred
- Experience in serving food and beverage and following proper table service guidelines
- Knowledge of proper placement of china glass and flatware for table settings
- Thorough knowledge of order of service and proper placement of table settings e g china glass flatware food and beverage as indicated by the kitchen ticket and the guidebook
- Thorough knowledge of food including preparation and culinary terminology
- Ability to interact graciously with the public and handle multiple duties at the same time
- Exceptional customer service and problem-solving skills
- Win together mentality
Job Duties
- Focuses on table maintenance in the dining room including clearing and re-setting tables
- Delivers popovers butter and pours water
- Delivers food and beverage to guests as indicated by kitchen tickets
- Maintains the bus station and beverage areas
- Learns table numbers and sections in the dining area
- Assists kitchen staff and service staff with any service needs such as additional customer requests restocking plates bagging to go orders setting up expediter station
- Assists waitstaff with any service needs refilling beverages and running food from the kitchen to the dining room as needed
- Sets up the dining room with key items including but not limited to coffee iced tea and ice
- Maintains dining room by restocking glasses flatware and linens
- Participates in daily pre-shift meeting
- Executes pre-shift post-shift and daily and weekly duties as assigned by supervisor
- Lifts and moves objects such as tables chairs highchairs etc
- Cleans and maintains restaurant and workstation
- Maintains the highest level of hygiene standards including clean pressed uniform jacket and accompanying clothing and shoes clean and professionally styled hair and nails maintained to avoid food contamination risks
- Reports to work area dressed appropriately and prepared to work with any necessary supplies equipment to perform job duties
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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