Cafe Attendant

Neighborhood Health Association (NHA) is Northwest Ohio's largest community health center system. Since its establishment in 1969, NHA has expanded to include over 13 clinics providing a comprehensive range of health care services including medical, dental, pediatric, women’s health, senior care, and homeless care. Additionally, the organization offers full-service pharmacy and laboratory services. NHA is committed to prevention and empowering individuals by helping them take charge of their health through accessible and quality care. The organization focuses on eliminating health care inequities and supports personal responsibility for health regardless of an individual’s ability to pay. As a leading health care provider in the community, NHA prides itself on its dedication to providing exceptional, compassionate services to diverse populations.

The CafE9 Attendant/Job Coach role is a full-time position based at the Nourish CafE9 located within Nexus Health Care. This role uniquely combines service duties within the cafE9 environment with workforce development responsibilities through the Job Readiness program. The program is focused on delivering soft skills, job-specific skills, customer service training, and on-the-job coaching to individuals seeking to improve their employment opportunities. The CafE9 Attendant/Job Coach plays a pivotal role in equipping clients with the knowledge and confidence required to succeed in the workforce. This includes comprehensive training on all cafE9 positions as well as providing one-on-one support and mentoring throughout the program.

The position operates Monday through Friday for 37.5 hours weekly, with no evening, weekend, or holiday shifts, offering a stable and consistent schedule. Key responsibilities include cashier duties, food preparation such as sandwich making, serving food and beverages, and maintaining high standards of cleanliness and sanitation in compliance with local health department requirements. Beyond the operational aspects of the cafE9, the role demands passion for coaching, the ability to deliver structured training sessions, monitor client progress, and tailor support to individual needs. The ideal candidate will have prior experience in retail or food service, as well as some background in training or workforce development. Strong interpersonal and communication skills are essential for creating a positive client experience and fostering a supportive learning environment.

This role is ideal for someone who enjoys teaching and is motivated by helping others achieve success. It offers the opportunity to work in a dynamic and supportive community health setting while contributing directly to individual workforce readiness and employment outcomes. Neighborhood Health Association is an equal opportunity employer and maintains a drug-free workplace, reflecting its commitment to a safe, inclusive, and ethical working environment. Those seeking a meaningful career combining customer service with community impact will find this position rewarding and challenging with ample opportunity for professional growth and contribution.