Café Associate (Part Time)

Ninety-Two Bakery & Caf is a well-established and beloved local bakery and caf that prides itself on creating a warm, welcoming atmosphere where customers can enjoy freshly brewed coffee, teas, specialty beverages, and delicious baked goods. Known for its commitment to quality and a customer-centric approach, Ninety-Two Bakery & Caf has carved out a niche in the community as a place where not only food and drinks are served but where memorable experiences are created. The establishment values the role of its team members highly, recognizing that each one contributes significantly to the overall customer experience and the smooth operation of the cafe. With an emphasis on quality, consistency, and customer satisfaction, Ninety-Two Bakery & Caf seeks individuals who are passionate about hospitality and dedicated to excellence.

The Caf Associate role at Ninety-Two Bakery & Caf is ideal for those who genuinely enjoy engaging with people and creating positive, inviting experiences. As the first point of contact for customers entering the establishment, the Caf Associate holds a pivotal role in shaping the customer's perception of the brand through friendly interactions and excellent service. This part-time position offers an opportunity to work an average of 15-20 hours per week, with shifts that include opening, mid, and closing times to accommodate various schedules. Employees are expected to have a natural and understated appearance that aligns with the caf's aesthetic.

The primary responsibility is to prepare and serve a variety of hot and cold beverages, ensuring every cup is brewed to perfection and meets the high standards of Ninety-Two Bakery & Caf. Associates are also responsible for being knowledgeable about the menu so they can recommend items and surprise customers with their expertise. Beyond beverage preparation, the role involves consistently maintaining cleanliness and organization in the workspace, handling cash transactions with accuracy, and adhering to the store's policies around safety and security.

Customer satisfaction is central to this position. Associates must handle any feedback, including complaints, with empathy, professionalism, and efficiency, fostering a positive environment for all patrons. This role also requires a cooperative spirit and flexibility, as employees need to be effective during varied shifts, including weekends. The job offers more than just a paycheck — it's a chance to be part of a dedicated team that values joy in serving others and creating a magical moment in every customer interaction.