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Cafe Associate

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $17.00 - $25.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401k
stock purchase
Payroll deducted life insurance
Paid Time Off
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
short-term disability
long-term disability
Company Discounts
Military Leave Pay
adoption reimbursement
Surrogacy reimbursement
Education Assistance

Job Description

Sam's Club is a leading membership-only retail warehouse club, renowned for offering quality merchandise and superior customer service. As a subsidiary of Walmart Inc., one of the world's largest retailers, Sam's Club operates numerous clubs across the United States, including the location at 3222 Ambassador Caffery Parkway, Lafayette, LA. Sam's Club focuses on providing its members with quality goods at competitive prices, including fresh foods, electronics, household items, and more. Their commitment to excellence embraces innovation, teamwork, and community involvement, delivering an exceptional shopping experience while supporting their associates with comprehensive benefits and career growth opportunities.

This position at Sam's Club is ideal for individuals who are eager to work in a dynamic retail food environment focused on prepared food merchandise. The role emphasizes collaboration, technical proficiency, ownership of responsibilities, and adherence to safety and quality standards. Candidates will be part of a team committed to delivering outstanding member service by maintaining up-to-date knowledge of product specifications and preparing food items carefully according to predefined standards. The role requires interaction with cross-functional teams, helping to educate and support fellow associates, and adapting to changing business needs by working in various areas as required.

The role also highlights the importance of being a ‘Techie’ in today’s digital age, where leveraging handheld technology and other digital tools help support inventory management, ordering, and quality control. Associates are expected to utilize these tools to make prompt business decisions that enhance operational efficiency and member satisfaction.

Additionally, the person in this role is regarded as an ‘Owner’ tasked with managing the performance of their work area. This includes responsibilities such as stocking and rotating merchandise, managing inventory dates to ensure freshness, reducing waste, and providing proactive member service. By acknowledging and responding to member needs, assisting with purchasing decisions, and resolving any concerns, associates help reinforce Sam's Club commitment to its customers.

Being a Talent Ambassador forms an essential part of the role and involves promoting a respectful and supportive work culture, encouraging team collaboration, and contributing to the personal and professional development of colleagues. The position also requires compliance with company policies and ethical standards to ensure a safe, fair, and enjoyable work environment.

Sam's Club offers competitive hourly wages ranging from $17.00 to $25.00, which meet or exceed local minimum wage requirements. Employees may also receive additional compensation in the form of premiums based on various factors such as schedule, facility, or work complexity. On top of the pay, the company provides a robust benefits package that includes health coverage (medical, dental, vision), financial benefits (401k, stock purchase, life insurance), paid time off with options for parental leave and other circumstances, and additional perks such as disability coverage and adoption assistance.

Further supporting their staff is the Live Better U program, which helps associates pursue education goals from high school completion to bachelor’s degrees, including English language learning and certificate programs, with tuition and associated costs fully covered by Walmart. The job is open to individuals 18 years and older who are ready to embrace Sam's Club's mission and values, contribute to a team-oriented environment, and build a rewarding career path within this reputable company.

Job Requirements

  • Must be 18 years of age or older
  • ability to complete all job required trainings and assessments within prescribed time
  • willingness to comply with company policies and ethical standards
  • ability to communicate effectively and collaborate with team members
  • physical ability to perform food preparation duties
  • flexibility to work different shifts and areas as needed
  • commitment to maintain a drug-free workplace in accordance with company policy
  • availability to adapt to operational needs and changes

Job Qualifications

  • High school diploma or equivalent
  • knowledge of food safety standards and sanitation guidelines
  • experience in food preparation or food service preferred
  • strong communication and teamwork skills
  • ability to operate and maintain food preparation equipment
  • adeptness with digital tools and handheld technology
  • excellent customer service abilities
  • capability to manage inventory and ensure compliance with cold chain practices
  • willingness to work in multiple areas as business needs change
  • experience training and educating team members is a plus
  • ability to handle multiple tasks and prioritize effectively
  • food safety or food handler certification preferred

Job Duties

  • Maintains up-to-date knowledge of product specifications related to prepared food merchandise
  • collaborates with cross-functional teams and helps educate other associates on tools, tasks and resources
  • communicates effectively with team members
  • adapts to business needs by working in other areas
  • prepares food according to item specifications
  • plans future and mass productions
  • prepares for seasonality
  • adheres to food safety standards and sanitation guidelines
  • manages inventory and cold chain compliance
  • operates, maintains, and sanitizes equipment
  • demonstrates understanding of product and layout execution
  • leverages digital tools to drive sales and improve shopping experience
  • uses handheld technology for production, ordering, receiving, training, and product quality decisions
  • adapts to and encourages others to use new tools
  • drives performance of work area
  • stocks and rotates merchandise
  • ensures quality and date control standards
  • eliminates waste
  • provides member service by acknowledging members and identifying needs
  • assists with purchasing decisions and payment types
  • locates merchandise
  • resolves member issues and concerns
  • acts as a brand advocate
  • develops, influences, and inspires others in a respectful and team-oriented style
  • understands roadblocks and assists in training
  • complies with company policies, procedures, and standards of ethics
  • completes work assignments by collaborating with managers, co-workers, customers, and other business partners
  • identifies priorities, deadlines, and expectations
  • communicates progress and information
  • recommends ways to address improvement opportunities
  • adapts to change and feedback

Job Criteria

Experience

Entry Level (1-2 years)


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