Cafe Associate

Sam's Club is a leading membership-only retail warehouse club that provides its members with top-quality merchandise at competitive prices. As a subsidiary of Walmart Inc., Sam's Club operates numerous locations across the United States, offering a wide range of products including groceries, electronics, furniture, and prepared foods. The company prides itself on delivering exceptional value, innovative shopping experiences, and unparalleled customer service to its members. Sam's Club supports a collaborative and inclusive work environment where employees are encouraged to grow their skills and make impactful contributions.

The Food Service Team Member role at Sam's Club is a dynamic and multifaceted position essential to the operation of the club's prepared food merchandise department. This position involves maintaining in-depth knowledge of product specifications related to prepared foods and collaborating closely with cross-functional teams to ensure seamless operations. As a team member, you will be responsible for educating fellow associates on important tools, tasks, and resources while communicating effectively and adapting to the changing needs of the business. This role requires flexibility, as you may be asked to work in different areas within the club.

In this role, you will prepare food items according to exact specifications, managing both regular and mass production requirements with an emphasis on planning for seasonal demands. Maintaining food safety protocols, sanitation standards, cold chain compliance, and inventory management are critical components of daily responsibilities. You will also be expected to operate, maintain, and sanitize equipment, ensuring the highest standards of product quality and layout execution.

Technology plays a significant role in this position, where you will leverage digital tools to enhance sales, improve the shopping experience for members, and boost associate engagement. Utilizing hand-held devices for tasks related to production, ordering merchandise, receiving club pickup orders, training, and ensuring product quality will be part of your routine. Being adaptable to new technological tools and advocating for their adoption will help you and your team stay efficient and responsive.

As an owner of your assigned area, you will be accountable for the performance of your department. This includes stocking and rotating merchandise, managing quality control and date standards, minimizing waste, and providing excellent member service. You will assist members with their purchasing decisions, handle different payment types, locate merchandise efficiently, and effectively resolve member concerns.

The role also calls for being a talent ambassador, where you will champion the Sam's Club brand and work to develop, influence, and inspire your peers. Fostering a respectful, supportive, and team-oriented work culture is important, and helping remove roadblocks through training and guidance is part of your leadership responsibilities.

Sam's Club offers competitive pay ranging from $17.00 to $25.00 per hour depending on location and experience, including performance-based bonus awards and a comprehensive benefits package designed to support a well-rounded and fulfilling lifestyle. Health benefits include medical, vision, and dental coverage, while financial benefits encompass a 401(k) plan, stock purchase opportunities, and company-paid life insurance. Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting leave. Additional benefits feature short-term and long-term disability insurance, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.

A unique advantage available to associates is the Live Better U education program offering paid tuition, books, and fees for various educational pursuits ranging from high school completion to bachelor's degrees and professional certificates. This program exemplifies Sam's Club's commitment to the personal and professional growth of its team members.

This position requires candidates to be 18 years or older and complete all mandatory training and assessment programs successfully. Preferred qualifications include certifications related to food safety and food handling, which enhance your capability to maintain the highest standards in food service operations. Sam's Club values diversity and inclusiveness, ensuring a drug-free and safe workplace committed to the well-being and development of all employees.