Sam's Club logo

Cafe Associate

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $17.00 - $25.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Life insurance
Company Discounts

Job Description

Sam's Club is a leading membership-only warehouse club committed to providing quality products and exceptional member service. As a subsidiary of Walmart Inc., Sam's Club integrates the robust logistics and customer-centric approach of its parent company to deliver value and convenience to its members. The company operates a wide network of clubs across the United States, focusing on wholesale merchandise, including groceries, household items, electronics, and prepared foods. Sam's Club is recognized for its emphasis on innovation, digital transformation, and fostering a diverse and inclusive workplace that supports career growth and employee well-being.

The available position at Sam's Club involves a pivotal role in the prepared foods department where the primary focus is maintaining the highest standards of food quality, safety, and member satisfaction. This role requires a candidate who can efficiently collaborate within cross-functional teams and educate colleagues on product specifications and operational tools. As a team member, the candidate will prepare food items according to defined specifications, plan for seasonal and mass production demands, and maintain stringent adherence to food safety and sanitation standards. The role demands expertise in inventory management, cold chain compliance, and equipment sanitation to ensure seamless food production.

In addition to food preparation, the position places considerable emphasis on leveraging digital tools to enhance sales, improve the shopping experience, and engage associates. Using handheld technology, the candidate will make informed decisions relating to production schedules, merchandise ordering, quality control, and member satisfaction. Flexibility to work in different areas of the business and the ability to communicate clearly and effectively within the team are essential.

The role also embodies ownership responsibilities, where the candidate ensures that merchandise is stocked, rotated, and meets quality and date control standards. They engage directly with members by acknowledging their presence, understanding their needs, assisting with purchasing decisions, and resolving any concerns professionally. As a Talent Ambassador, the candidate promotes the brand values, fostering a supportive team environment and aiding in the development and training of colleagues to overcome obstacles.

Sam's Club offers competitive pay ranging from $17.00 to $25.00 per hour, with additional performance-based bonuses and premium pay in specific circumstances. The employment type includes both full-time and part-time opportunities, with flexible scheduling options. Employees enjoy a comprehensive benefits package including medical, dental, and vision insurance, retirement savings plans, paid time off, and educational opportunities through the Live Better U program. This program fully covers tuition, books, and fees for eligible associates pursuing high school completion, bachelor’s degrees, English Language Learning, or certificate programs.

Sam's Club fosters a safe and drug-free work environment, upholding strict policies to ensure the health, safety, and productivity of all employees. This role represents an excellent opportunity for individuals passionate about food service, customer engagement, and career development within a dynamic retail environment that values innovation, teamwork, and continuous learning.

Job Requirements

  • Must be 18 years of age or older
  • Successful completion of all job-required trainings and assessments within prescribed time period
  • Ability to work flexible hours including weekends and holidays as needed
  • Compliance with drug-free workplace policy
  • Ability to stand for extended periods and perform physically demanding tasks
  • Willingness to follow food safety and sanitation protocols

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in food service or prepared foods preferred
  • Food Safety Certification preferred
  • Food Handler Certification (Food Safety) preferred
  • Ability to operate food preparation equipment safely and efficiently
  • Strong communication and teamwork skills
  • Ability to use digital tools and handheld technology for operational decisions
  • Commitment to providing excellent customer service
  • Flexibility to work in various business areas
  • Willingness to learn and adapt to new processes and changes

Job Duties

  • Maintain up-to-date knowledge of product specifications related to prepared food merchandise
  • Collaborate with cross-functional teams and educate associates on tools, tasks, and resources
  • Prepare food according to item specifications and plan for production demands and seasonality
  • Adhere to food safety standards, sanitation guidelines, and cold chain compliance
  • Operate, maintain, and sanitize food preparation equipment
  • Utilize handheld technology to drive sales and improve shopping and associate experience
  • Manage inventory and ensure quality and date control of merchandise
  • Provide excellent member service by assisting with purchasing decisions and resolving concerns
  • Promote a respectful, supportive, and team-oriented work environment
  • Comply with company policies, procedures, and ethical standards
  • Complete work assignments while collaborating and communicating effectively
  • Adapt to change and provide feedback for continuous improvement

Job Criteria

Experience

Entry Level (1-2 years)


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