Sam's Club logo

Cafe Associate

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $17.00 - $25.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Life insurance
short-term disability

Job Description

Sam's Club is a leading membership-only retail warehouse club that provides a wide variety of high-quality products and services to its members. As part of the Walmart family, Sam's Club is committed to delivering exceptional value and outstanding customer service while maintaining a safe and welcoming environment for both employees and members. The company values innovation, teamwork, and continuous learning, fostering a culture where associates are encouraged to grow professionally and personally.

This particular role focuses on being a multifunctional team member within the prepared food merchandise area. The position offers an hourly wage ranging from $17.00 to $25.00, with additional performance-based bonuses and premium compensations applicable under certain conditions. Associates in this role benefit from comprehensive health insurance covering medical, vision, and dental services. Financial benefits include a 401(k) plan, stock purchase opportunities, and company-paid life insurance. Paid time off is generous and includes parental leave, family care, bereavement, jury duty, and voting leave. Additional perks include short-term and long-term disability coverage, company discounts, military leave pay, and adoption and surrogacy expense reimbursement.

The role requires associates to be versatile, embracing responsibilities that range from food preparation to member engagement and operational excellence. Key functions include maintaining up-to-date product knowledge, collaborating with cross-functional teams, adhering strictly to food safety and sanitation guidelines, managing inventories, and maintaining equipment. Digital proficiency is essential as associates leverage handheld technology to make real-time decisions about production, ordering, and training, all aligned to enhance the member experience.

Associates in this role act not only as skilled food preparation specialists but also as brand ambassadors and leaders who foster a respectful, supportive, and team-oriented work culture. They play a crucial part in driving area performance through effective merchandise management, quality assurance, waste elimination, and outstanding member service. This includes acknowledging members’ needs, assisting in their purchasing decisions, and resolving concerns promptly and courteously.

Additionally, associates are expected to comply with company policies, uphold ethics and integrity, and engage proactively in continuous improvement efforts. Communication skills and adaptability stand out as vital traits, helping associates navigate change, overcome challenges, and contribute to the ongoing success of the business. Sam's Club also offers the Live Better U education benefit program, fully funding eligible associates' high school completion, bachelor's degrees, English language learning, and certificate programs, both full-time and part-time, reinforcing the company’s commitment to lifelong learning and employee growth.

Job Requirements

  • Must be 18 years of age or older
  • successful completion of all job required trainings and assessments within prescribed time periods if selected
  • ability to comply with company policies and procedures
  • ability to work flexible schedules
  • willingness to perform various duties as needed
  • physical ability to stand for extended periods and lift moderate weights
  • commitment to maintaining a drug-free workplace

Job Qualifications

  • High school diploma or equivalent
  • experience in food service or retail preferred
  • strong communication skills
  • ability to work collaboratively in a team environment
  • knowledge of food safety and sanitation standards
  • proficiency with digital tools and technology
  • adaptability and willingness to learn
  • customer service skills
  • ability to manage multiple tasks and priorities
  • problem-solving skills

Job Duties

  • Maintain up-to-date knowledge of product specifications related to prepared food merchandise
  • collaborate with cross functional teams
  • help educate associates on tools, tasks, and resources
  • communicate effectively with team members
  • be flexible to work in other areas
  • prepare food according to item specifications
  • plan future and mass productions
  • prepare for seasonality
  • adhere to food safety standards, sanitation guidelines, cold chain compliance, and inventory management
  • operate, maintain, and sanitize equipment
  • demonstrate knowledge of product and layout execution
  • leverage digital tools to drive sales and improve shopping experience
  • use hand held technology for production, ordering, receiving, training, and quality decisions
  • adapt to new tools and encourage others
  • drive area performance by stocking and rotating merchandise
  • ensure quality and date control
  • eliminate waste
  • provide member service by acknowledging members and identifying needs
  • assist members with purchasing decisions and resolving issues
  • be a brand advocate
  • develop and inspire others in a respectful, team-oriented style
  • comply with company policies, ethics, and standards
  • complete work assignments by collaborating with managers and co-workers
  • communicate progress and recommend improvements
  • adapt to change and feedback

Job Criteria

Experience

No experience required


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