Sam's Club logo

Cafe Associate

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $17.00 - $25.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
401(k)
stock purchase plan
Paid Time Off
Company Discounts

Job Description

Sam's Club is a leading membership-only warehouse club that provides a wide variety of products including groceries, electronics, home goods, and prepared foods. As a subsidiary of Walmart Inc., Sam's Club is committed to offering quality, value, and exceptional customer experience to its members across the United States. Known for its competitive pricing and vast selection, Sam's Club focuses on efficient shopping by blending in advanced digital tools and technologies. The company culture promotes collaboration, innovation, and respect among associates, while also emphasizing the importance of professional growth and community involvement. Sam's Club maintains a drug-free workplace and upholds a no-tolerance policy towards illegal drugs and alcohol, ensuring a safe and productive environment for all employees. This particular position is based at the 2925 Towne Centre Blvd location in Lansing, Michigan. Employment is hourly with pay ranging from $17.00 to $25.00 per hour, including potential premiums depending on schedule, facility, or specific work performed.

The Food Prepared Merchandise Team Member role at Sam's Club is a dynamic position blending food preparation expertise with technology, teamwork, and customer service excellence. This role plays a crucial part in the food merchandising area by preparing and maintaining food items according to strict safety, quality, and operational standards. The associate acts as a key collaborator across multiple teams, utilizing digital tools to enhance productivity and the overall member shopping experience. Responsibilities include preparing food products as per specifications, planning production for seasonal demand, adhering to sanitation and cold chain compliance standards, managing inventory and equipment, and continuously engaging with team members for knowledge sharing and support. Additionally, this role requires strong ownership of the merchandising area to drive quality, minimize waste, and provide exceptional member service by addressing needs and resolving concerns. The Food Prepared Merchandise Team Member is also a talent ambassador who fosters a positive and supportive workplace culture by influencing teamwork and helping overcome challenges. Sam's Club highly values associates' development, offering programs such as Live Better U for educational advancement, including high school completion, bachelor’s degrees, and certificate programs with costs fully covered by the company. The position offers comprehensive benefits like medical, dental, vision insurance, financial benefits including 401(k), stock purchase options, and paid time off with various leave types. This role is ideal for individuals seeking a rewarding environment that balances technical skills, teamwork, and customer focus.

Job Requirements

  • Must be 18 years of age or older
  • successfully complete all job required trainings and assessments within a prescribed time period
  • comply with company policies and procedures
  • maintain flexibility to work in other areas as needed
  • adhere to food safety standards and sanitation guidelines
  • adapt and utilize digital tools for production and ordering
  • provide excellent customer service to members
  • adhere to ethics and integrity standards

Job Qualifications

  • Food safety certification preferred
  • food service experience preferred
  • food handler certification (food safety) preferred
  • ability to operate and sanitize food preparation equipment
  • basic understanding of inventory management
  • effective communication and collaboration skills
  • familiarity with digital technology and tools
  • strong teamwork and problem-solving abilities
  • commitment to food safety and quality standards

Job Duties

  • Maintains up-to-date knowledge of product specifications related to prepared food merchandise
  • collaborates with cross functional teams and helps educate other associates on tools, tasks, and resources
  • communicates effectively with the members of the team
  • is flexible to the needs of the business to work in other areas
  • prepares food according to item specifications
  • understands and plans future and mass productions
  • prepares for seasonality
  • adheres to food safety standards, sanitation guidelines, cold chain compliance, inventory management
  • operates, maintains, and sanitizes equipment
  • demonstrates understanding of product and layout execution
  • leverages digital tools to drive sales, improve shopping experience, and elevate associate engagement
  • utilizes hand held technology to make immediate business decisions related to production, ordering merchandise, receiving club pick up orders, training, and product quality with the member in mind
  • adapts to new tools and encourages others to use them
  • drives the performance of the area
  • stocks and rotates merchandise
  • ensures quality and date control standards
  • eliminates waste
  • provides member service by acknowledging members and identifying needs
  • assists members with purchasing decisions, payment types, locating merchandise, resolves member issues and concerns
  • acts as a brand advocate
  • develops, influences, and inspires others for working in a respectful, supportive and team oriented style
  • understands roadblocks and assists in training them
  • complies with company policies, procedures, and standards of ethics and integrity
  • completes work assignments and priorities by using policies, data, and resources
  • collaborates with managers, co-workers, customers, and other business partners
  • identifies priorities, deadlines, and expectations
  • communicates progress and information
  • recommends ways to address improvement opportunities
  • adapts to and learns from change, difficulties, and feedback

Job Criteria

Experience

No experience required


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