Sam's Club logo

Cafe Associate

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $17.00 - $25.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
401(k)
stock purchase plan
Paid Time Off
Parental leave

Job Description

Sam's Club is a membership-only retail warehouse club that operates under Walmart Inc., one of the world's largest and most recognized retail companies. Known for its dedication to providing quality products at competitive prices, Sam's Club serves millions of members across the United States. The company offers a wide range of goods including groceries, electronics, home goods, office supplies, and prepared foods. The environment at Sam's Club promotes teamwork, customer service excellence, and continuous learning, making it an attractive place for individuals seeking growth in retail and customer service careers.

This specific role is focused on the prepared foods section at Sam's Club, where the team member will play an integral part in maintaining high-quality food products while delivering excellent service to members. The position is classified as hourly, with a typical pay range between $17.00 and $25.00 per hour, with the potential for added premium wages depending on schedule, location, or specific tasks performed. This role offers significant opportunities for growth and development through hands-on experience and interaction with cross-functional teams.

As a prepared foods team member, you will be responsible for maintaining an up-to-date understanding of product specifications and food safety requirements. Your duties will include preparing food according to prescribed standards, managing inventory effectively, and ensuring that all food safety and sanitation guidelines are strictly followed. You will also help train and support other associates by sharing your product knowledge and operational expertise. Emphasis is placed on leveraging technology to streamline tasks such as ordering, production planning, and member engagement, making the role dynamic and technology-oriented.

In addition to preparing and managing food products, this role requires a dedication to excellent member service, including acknowledging members, assisting with purchasing decisions, and resolving any concerns or issues promptly and professionally. Acting as a talent ambassador, you will contribute to a respectful and team-oriented work environment by inspiring and supporting colleagues, helping to eliminate roadblocks and encouraging continuous improvement.

Sam's Club is committed to supporting its associates with a comprehensive benefits package. These benefits include medical, vision, and dental coverage; 401(k) retirement plans; stock purchase options; paid leave such as parental, family care, and bereavement leave; and additional support programs like Military Leave Pay and adoption expense reimbursement. Moreover, the company offers the Live Better U education benefit program, which covers tuition, books, and fees for a range of educational programs from high school completion to bachelor degrees.

This position requires candidates to be at least 18 years old and to successfully complete all required trainings and assessments. Preferred qualifications include food safety certifications such as Food Handler Certification, which reflects the company’s commitment to food safety standards and member satisfaction. Located in Richmond, VA, this position offers a vibrant workplace culture focused on safety, productivity, and ethical business practices within the retail food industry.

Job Requirements

  • Must be 18 years of age or older
  • Able to successfully complete all job required trainings and assessments within a prescribed time period
  • Ability to follow food safety and sanitation guidelines
  • Strong interpersonal and communication skills
  • Ability to work flexible schedules including weekends and holidays
  • Capability to use hand held devices and digital tools
  • Physical ability to perform food preparation and stock rotation
  • Adherence to company policies, procedures and code of ethics
  • Willingness to collaborate with cross-functional teams and support business needs.

Job Qualifications

  • High school diploma or equivalent
  • Experience in food preparation or retail food service preferred
  • Food Safety Certification preferred
  • Food Handler Certification (Food Safety) preferred
  • Strong communication and teamwork skills
  • Ability to use digital tools and hand held technology effectively
  • Customer service experience
  • Ability to maintain sanitation and food safety standards
  • Flexibility to work in different areas
  • Commitment to company policies and ethical standards.

Job Duties

  • Maintains up-to-date knowledge of product specifications related to prepared food merchandise
  • Collaborates with cross-functional teams and helps educate other associates on tools, tasks and resources
  • Communicates effectively with team members
  • Prepares food according to item specifications
  • Plans and manages future and mass production including seasonality
  • Adheres to food safety standards, sanitation guidelines, cold chain compliance and inventory management
  • Operates, maintains, and sanitizes equipment
  • Demonstrates understanding of product and layout execution
  • Leverages digital tools to drive sales, improve shopping experience and elevate associate engagement
  • Utilizes hand held technology to make immediate business decisions related to production, ordering merchandise, and quality
  • Drives area performance by stocking and rotating merchandise, ensuring quality and date control
  • Provides member service by acknowledging members, assisting with purchasing decisions, and resolving issues
  • Acts as a brand advocate and talent ambassador by inspiring and supporting team members
  • Complies with company policies, procedures, and ethical standards
  • Completes work assignments using policies, data and collaboration
  • Communicates progress and recommends ways to improve
  • Adapts to change and feedback.

Job Criteria

Experience

No experience required


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