Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid training
flexible scheduling
Job Description
The hiring establishment is a museum that includes a food service operation within its premises, aiming to provide both educational and hospitality experiences to its visitors. This unique setting combines the cultural and historical significance of the museum with the operational needs of food service, creating a dynamic workplace that values customer service, quality food preparation, and operational efficiency. The environment is one where staff members contribute not only to food and beverage services but also to enhancing the overall visitor experience, making it an engaging and multifaceted role.
The role available is a Food Service Assistant who supports management staff in food management operations and performs various food service duties. This position is critical to maintaining the quality standards and sanitation regulations required for food preparation and service. Responsibilities range from inspecting and preparing food to handling transactions using computer systems or POS, ensuring cleanliness of equipment and dining areas, and keeping detailed records of sales and inventory. The position also involves assisting management in ordering supplies, managing catering and special event needs, and responding promptly to customer concerns and complaints. This role requires a balance of operational competency and customer service excellence to meet the goals and objectives of the museum's visitor service programs.
This Food Service Assistant role offers both routine and diverse daily tasks that can include preparing food according to quality standards, managing inventory, using technology for sales and order management, and direct interaction with customers. The employee plays a pivotal role in ensuring that visitors have a pleasant and hygienic food service experience aligned with the museum’s high standards. Additionally, the role includes occasional work outside standard café hours for catering and events, which adds variety and additional responsibilities to this position.
The employment type typically aligns with part-time or full-time schedules that accommodate the operational hours of the museum and its café services. Although the salary is not specified, the position usually offers compensation reflective of experience and local wage standards for food service roles within institutional settings. The job is well suited for individuals who possess a combination of food handling knowledge, customer service skills, and the ability to work collaboratively within a team environment. Experience or familiarity with POS systems and basic office software enhances effectiveness in carrying out daily responsibilities.
Overall, this opportunity is ideal for candidates seeking to engage in an environment where food service meets educational and cultural experiences. It offers a platform to develop and refine food service operational skills while contributing to the successful day-to-day functions of a museum’s hospitality services. The role supports personal and professional growth through interaction with diverse visitors and participation in event catering, inventory management, and quality assurance processes. Candidates who are detail-oriented, communicative, and flexible will find this role rewarding and impactful within the museum’s food service team.
The role available is a Food Service Assistant who supports management staff in food management operations and performs various food service duties. This position is critical to maintaining the quality standards and sanitation regulations required for food preparation and service. Responsibilities range from inspecting and preparing food to handling transactions using computer systems or POS, ensuring cleanliness of equipment and dining areas, and keeping detailed records of sales and inventory. The position also involves assisting management in ordering supplies, managing catering and special event needs, and responding promptly to customer concerns and complaints. This role requires a balance of operational competency and customer service excellence to meet the goals and objectives of the museum's visitor service programs.
This Food Service Assistant role offers both routine and diverse daily tasks that can include preparing food according to quality standards, managing inventory, using technology for sales and order management, and direct interaction with customers. The employee plays a pivotal role in ensuring that visitors have a pleasant and hygienic food service experience aligned with the museum’s high standards. Additionally, the role includes occasional work outside standard café hours for catering and events, which adds variety and additional responsibilities to this position.
The employment type typically aligns with part-time or full-time schedules that accommodate the operational hours of the museum and its café services. Although the salary is not specified, the position usually offers compensation reflective of experience and local wage standards for food service roles within institutional settings. The job is well suited for individuals who possess a combination of food handling knowledge, customer service skills, and the ability to work collaboratively within a team environment. Experience or familiarity with POS systems and basic office software enhances effectiveness in carrying out daily responsibilities.
Overall, this opportunity is ideal for candidates seeking to engage in an environment where food service meets educational and cultural experiences. It offers a platform to develop and refine food service operational skills while contributing to the successful day-to-day functions of a museum’s hospitality services. The role supports personal and professional growth through interaction with diverse visitors and participation in event catering, inventory management, and quality assurance processes. Candidates who are detail-oriented, communicative, and flexible will find this role rewarding and impactful within the museum’s food service team.
Job Requirements
- High school diploma or GED
- Three to six months restaurant or related experience and/or training
- Familiarity with basic first aid procedures
- Ability to read, interpret, and write operational documents
- Effective speaking skills
- Ability to calculate figures and perform basic mathematics
- Ability to solve practical problems and understand varied instructions
- Must pass testing on professional food handlers material
- Attend Department of Business Regulation class if required
- Valid Florida Driver’s License and safe driving record
- Knowledge of computers
- Experience with POS and office equipment
- Ability to lift up to 40 pounds
- Ability to sit, use hands, talk, hear frequently
- Occasional standing, walking, climbing, stooping, kneeling, crouching, crawling
- Exposure to moving mechanical parts and outdoor weather
- Ability to work in moderately noisy and crowded conditions
Job Qualifications
- High school diploma or general education degree (GED)
- Three to six months restaurant or related experience and/or training or equivalent combination of education and experience
- Familiarity with basic first aid procedures related to choking, minor accidents, and insect bites
- Ability to read and interpret operational documents, safety rules, and correspondence
- Effective oral communication skills for speaking before groups of customers
- Ability to perform basic mathematical calculations including discounts, interest, and percentages
- Problem-solving skills to address practical issues and interpret varied instructions
- Knowledge of computers including Word, Excel, Outlook, and POS systems
- Experience with multi-line phone systems, fax, copier, and cash registers
- Valid Florida driver’s license and safe driving record
Job Duties
- Inspects food and performs food preparation to maintain quality standards and sanitation regulations
- Adheres to established security, sales, and recordkeeping procedures and practices
- Uses a computer system or POS to total prices and tax on merchandise purchased by customers to determine bills, accepts payment, and makes change
- Cleans and maintains equipment, floors, tables, and glass
- Keeps record of sales, prepares inventory of stock and orders merchandise, assists management in ordering food and beverage by creating par levels
- Investigates and resolves food quality and service complaints
- Maintains an appearance and presents an attitude conducive to visitor service goals and objectives of the museum
- Ensures customer needs and concerns are responded to promptly and courteously
- Communicates effectively on telephone and reliably records messages, including school lunch orders and catering requests
- Creates prep lists and inventory par levels based on business flow
- Assists management with catering and rentals outside of café working hours, including setup, serving, breaking down, and inventory
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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