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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.25 - $23.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
flexible schedule
Employee Discounts
Professional Development
Job Description
Capital One is a leading financial institution committed to providing innovative banking solutions and fostering a culture of inclusivity and growth. Known for its customer-centric approach and community engagement, Capital One operates numerous Cafes designed as welcoming spaces where customers can explore financial products and services in an interactive and supportive environment. These Cafes serve not only as service centers but also as hubs for community connection, education, and empowerment. Capital One prides itself on being more than just a bank; it strives to help people move forward in their financial journeys with tailored resources and approachable experts who make... Show More
Job Requirements
- high school diploma, Ged, or equivalent certification
- at least 1 year of retail, sales or customer service experience
Job Qualifications
- associate's degree
- 2+ years of retail or customer-facing experience
- proficient in G-suite
- strong written and oral communication skills
Job Duties
- bring the cafe experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome
- proactively engage with customers and the community in all areas of the cafe whether you're helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys
- guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources
- be a team player and work with an energized team of ambassadors helping to inspire teammates as they inspire you
- stay curious, adaptable and have a desire to learn and grow through self development
- continually learn new digital and technical skills
- partner with local businesses, nonprofits, charities, and the engagement team to plan events both inside and outside of the cafe
- volunteer within the community and be an advocate for financial literacy
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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