Cabana Server

Katy, TX, USA|Onsite

Job Overview

Employment Type

Temporary

Full-time

Part-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Training and Development

team environment

flexible schedule

Job Description

Typhoon Texas is a premier water park known for its exciting rides, fun water attractions, and excellent guest service. Located in the heart of Texas, Typhoon Texas offers a vibrant, family-friendly environment where guests from all age groups can enjoy thrilling water experiences. The company prides itself on maintaining a safe, clean, and welcoming atmosphere, making it one of the top destinations for both locals and tourists looking to beat the heat during warmer months. As a leader in the water park industry, Typhoon Texas is committed to providing outstanding customer service and ensuring a memorable experience for every visitor.

The role of Cabana Server at Typhoon Texas is designed for individuals passionate about guest service and hospitality. This position plays a crucial role in delivering personalized and exceptional service to the park's premium guests who rent cabanas. As a Cabana Server, you will ensure that your assigned cabanas are clean, well-maintained, and ready for guests. You will greet and escort guests to their cabanas with enthusiasm and friendliness, embodying the Texas-friendly hospitality that the park values. Your responsibilities will include taking food and drink orders, being knowledgeable about the park's specialty drinks, beers, and food menu, and efficiently delivering orders to guests. Additionally, you will operate the Point of Sale system, process payments accurately, and help maintain the cabana area throughout the day.

This role requires an individual who can balance speed and efficiency with safety and integrity. Every interaction with guests is an opportunity to create a positive experience, so excellent communication skills and a guest-first mindset are essential. The Cabana Server position demands flexibility as you may be asked to assist in other roles or locations within the park as needed. Attention to detail, dependability, and professionalism are key attributes for success in this role. To be eligible, candidates must be at least 18 years old and compliant with health and alcohol service regulations, including possessing or obtaining a Food Handler's Permit and TABC certification.

Joining the Typhoon Texas team as a Cabana Server offers the chance to be part of an energetic, team-oriented environment where guest satisfaction is the highest priority. This employment opportunity is ideal for those who enjoy working outdoors in a dynamic setting and take pride in delivering top-notch customer service. The role emphasizes teamwork, adaptability, and a commitment to upholding the park's standards and culture. Whether you are new to hospitality or bring previous experience, Typhoon Texas provides the training and support necessary for you to thrive and contribute to the guests' unforgettable water park experience.

Job Requirements

Must be 18 years of age or older
must be open and willing to learn new things
must be flexible, adaptable, and a team player
must follow all health department, TABC, city and county alcohol requirements and maintain a clean working environment
understands and supports the Typhoon Texas culture
uses excellent judgement
identifies problems and works quickly to find solutions
works effectively with others, on all levels, in a positive and professional manner
has excellent communication skills which includes the ability to use clear, concise, and grammatically correct written and oral language in interactions with guests, fellow team members, and management
may be required to work in other positions, locations, and/or departments on an ad-hoc basis
must be willing to complete all tasks given by Typhoon Texas leadership
if you do not have a Typhoon Texas approved and current Food Handler's Permit and/or TABC Certification, you will be required to obtain one at your expense
may be required to stand for long periods of time
may be required to lift at least 20-50 lbs
may be required to be exposed to direct sunlight, hot temperatures, or rain
must be able to multi-task and be flexible in a fast-paced environment
must be able to work well with others
must be able to communicate effectively
must follow all Typhoon Texas guidelines or policies
must have or be willing to obtain a food handler’s permit/TABC

Job Qualifications

Must be 18 years of age or older
must be open and willing to learn new things
must be flexible, adaptable, and a team player
must follow all health department, TABC, city and county alcohol requirements
maintains a clean working environment
understands and supports the Typhoon Texas culture
uses excellent judgement
identifies problems and works quickly to find solutions
works effectively with others on all levels
has excellent communication skills including clear, concise, and grammatically correct written and oral language
willing to complete all tasks given by Typhoon Texas leadership
has or is willing to obtain a food handler's permit or TABC certification

Job Duties

Greet all guests with enthusiasm and a smile
greet and escort guests to their designated cabana
power wash and reset assigned cabana section
maintain proper daily and weekly deep clean of assigned cabana section
provide excellent service to achieve guest satisfaction
take guest orders and deliver food and beverages
operate the register and Point of Sale system
deliver checks and take forms of payment quickly and accurately
be knowledgeable on all menu items, specialty cocktails, beer, and liquor carried
assemble menu items and serve to guests
complete daily restock tasks assigned by leadership
ID all guests that look under the age of 35