Job Overview
Benefits
Medical
Vision
Dental
mental health benefits
health care concierge
Flexible spending account
Health savings account
Free concert tickets
Paid Time Off
Paid holidays
Sick Time
Personal Days
401(k) program with company match
Stock reimbursement program
New parent programs
caregiver leave
fertility support
adoption support
Foster care support
Surrogacy support
Career development programs
Tuition Reimbursement
Student loan repayment
Volunteer time off
Crowdfunding match
Job Description
Live Nation Entertainment is the world’s leading live entertainment company, known globally for its market-leading businesses: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is recognized as the global leader in event ticketing, with over 620 million tickets sold annually and around 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment globally, promoting more than 50,000 events each year for nearly 7,000 artists in over 40 countries. These operations enable Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with 145 million fans who attend Live Nation events annually. Established as an industry leader, Live Nation is committed to delivering unparalleled live experiences for fans and partners alike by maintaining innovation, excellence, and a collaborative culture.
The Associate Manager – Food & Beverage plays a critical role within Live Nation's C3 Presents event portfolio. This position supports the strategic planning, development, and execution of food, beverage, and craft market operations across various music festivals and live events. Reporting to the Senior Food & Beverage Manager, the Associate Manager contributes significantly to revenue-generating activities by managing vendor relations, ensuring operational excellence, and enhancing guest experiences. This role involves considerable autonomy and responsibility, requiring independent judgement in vendor selection, operational planning, compliance management, and problem resolution. The Associate Manager leads operational activities during assigned events, making real-time decisions to optimize service levels, manage staffing, and enforce business objectives.
The role’s core responsibilities include partnering on strategic operational plans to align food and beverage offerings with organizational goals such as financial performance and guest satisfaction. The incumbent evaluates vendor and operational performance to identify opportunities for service improvements and profitability. Collaboration is essential, as the Associate Manager participates in cross-functional event planning meetings to align resources and execution strategies.
Vendor management is a key focus, involving recruitment, evaluation, onboarding, and ongoing communication with vendors to curate a compelling and high-quality market that meets guest demand and supports revenue objectives. The Associate Manager negotiates requirements with vendors and ensures compliance with contractual and operational standards. Operational management duties include overseeing vendor programs, coordinating logistical needs such as credentialing and equipment allocation, and providing leadership to staff and vendors to ensure consistent adherence to event standards.
Financial analysis is also integral to the role, with responsibilities including analyzing sales data, location performance, and guest trends to recommend vendor participation and operational enhancements. The Associate Manager assists in forecasting and budgeting related to food and beverage vendor operations and prepares comprehensive reports summarizing performance metrics and strategic insights.
Ensuring compliance and managing risks related to health, safety, permits, contracts, and local regulations are also vital aspects of the position. The candidate must navigate complex regulatory environments to uphold organizational policies and mitigate business risks.
Collaboration extends to marketing and stakeholder engagement, supporting initiatives to strengthen vendor partnerships and enhance guest engagement through promotional opportunities and digital marketing programs. The role demands adaptability, flexibility in work hours including event weekends and travel availability.
Live Nation is dedicated to an inclusive, equitable, and supportive workplace, promoting a culture of integrity, professionalism, and continuous growth. The position offers a comprehensive benefits package and a dynamic work environment centered on innovation and excellence in live entertainment.
The Associate Manager – Food & Beverage plays a critical role within Live Nation's C3 Presents event portfolio. This position supports the strategic planning, development, and execution of food, beverage, and craft market operations across various music festivals and live events. Reporting to the Senior Food & Beverage Manager, the Associate Manager contributes significantly to revenue-generating activities by managing vendor relations, ensuring operational excellence, and enhancing guest experiences. This role involves considerable autonomy and responsibility, requiring independent judgement in vendor selection, operational planning, compliance management, and problem resolution. The Associate Manager leads operational activities during assigned events, making real-time decisions to optimize service levels, manage staffing, and enforce business objectives.
The role’s core responsibilities include partnering on strategic operational plans to align food and beverage offerings with organizational goals such as financial performance and guest satisfaction. The incumbent evaluates vendor and operational performance to identify opportunities for service improvements and profitability. Collaboration is essential, as the Associate Manager participates in cross-functional event planning meetings to align resources and execution strategies.
Vendor management is a key focus, involving recruitment, evaluation, onboarding, and ongoing communication with vendors to curate a compelling and high-quality market that meets guest demand and supports revenue objectives. The Associate Manager negotiates requirements with vendors and ensures compliance with contractual and operational standards. Operational management duties include overseeing vendor programs, coordinating logistical needs such as credentialing and equipment allocation, and providing leadership to staff and vendors to ensure consistent adherence to event standards.
Financial analysis is also integral to the role, with responsibilities including analyzing sales data, location performance, and guest trends to recommend vendor participation and operational enhancements. The Associate Manager assists in forecasting and budgeting related to food and beverage vendor operations and prepares comprehensive reports summarizing performance metrics and strategic insights.
Ensuring compliance and managing risks related to health, safety, permits, contracts, and local regulations are also vital aspects of the position. The candidate must navigate complex regulatory environments to uphold organizational policies and mitigate business risks.
Collaboration extends to marketing and stakeholder engagement, supporting initiatives to strengthen vendor partnerships and enhance guest engagement through promotional opportunities and digital marketing programs. The role demands adaptability, flexibility in work hours including event weekends and travel availability.
Live Nation is dedicated to an inclusive, equitable, and supportive workplace, promoting a culture of integrity, professionalism, and continuous growth. The position offers a comprehensive benefits package and a dynamic work environment centered on innovation and excellence in live entertainment.
Job Requirements
- Bachelor’s degree preferred or equivalent combination of education and relevant experience
- Minimum of 3 years of experience in food and beverage, concessions, hospitality, festival, venue, or live event operations with demonstrated responsibility for operational decision-making
- Experience in leading, directing, or coordinating vendors, contracted personnel, or cross-functional teams
- Demonstrated ability to exercise independent judgement and make sound business decisions in a fast-paced environment
- Strong analytical, financial, and problem-solving skills with the ability to evaluate data and develop actionable recommendations
- Experience managing vendor relationships, operational planning, compliance requirements, and event executions
- Excellent organizational skills and attention to detail
- Strong written and verbal communication skills with the ability to effectively interact with vendors, partners, and internal stakeholders
- Proficiency with Microsoft Suite (Excel, Word, Outlook)
- Ability to manage multiple projects and priorities simultaneously while meeting deadlines
- Demonstrated integrity, professionalism, and sound judgement in all interactions
- Enthusiastic, proactive, and committed to excellence with a positive and collaborative approach
- Flexibility in work hours and availability, including evenings and weekends, especially during major projects/events
- Ability to travel
Job Qualifications
- Bachelor’s degree preferred or equivalent combination of education and relevant experience
- Minimum of 3 years of experience in food and beverage, concessions, hospitality, festival, venue, or live event operations with demonstrated responsibility for operational decision-making
- Experience in leading, directing, or coordinating vendors, contracted personnel, or cross-functional teams
- Demonstrated ability to exercise independent judgement and make sound business decisions in a fast-paced environment
- Strong analytical, financial, and problem-solving skills with the ability to evaluate data and develop actionable recommendations
- Experience managing vendor relationships, operational planning, compliance requirements, and event executions
- Excellent organizational skills and attention to detail
- Strong written and verbal communication skills with the ability to effectively interact with vendors, partners, and internal stakeholders
- Proficiency with Microsoft Suite (Excel, Word, Outlook)
- Ability to manage multiple projects and priorities simultaneously while meeting deadlines
- Demonstrated integrity, professionalism, and sound judgement in all interactions
- Enthusiastic, proactive, and committed to excellence with a positive and collaborative approach
- Flexibility in work hours and availability, including evenings and weekends, especially during major projects/events
- Ability to travel
Job Duties
- Partner with the Senior Manager to develop and implement food, beverage, and craft market operational strategies that support organizational goals, guest experience standards, and financial objectives
- Evaluate operational performance and recommend improvements to enhance efficiency, service delivery, vendor performance, and profitability
- Participate in cross-functional planning meetings and provide operational recommendations that influence event planning, resource allocation, and execution strategies
- Serve as the on-site operational lead for assigned events, exercising independent judgement to address operational challenges, optimize service levels, and ensure business objectives are achieved
- Lead the recruitment, evaluation, selection, and onboarding of food and craft market vendors, exercising independent judgement to curate vendor participation based on brand alignment, guest demand, operational feasibility, and revenue objectives
- Research, evaluate, and recommend new vendor partnerships, product offerings, and market opportunities that support organizational growth and enhance event experiences
- Serve as the primary point of contact for assigned vendors and concessionaires, independently resolving operational, logistical, and compliance related issues
- Negotiate operational requirements and coordinate vendor participation within established company guidelines and event objectives
- Monitor vendor compliance with contractual obligations, event requirements, and operational standards, implementing corrective action when necessary
- Direct and oversee operational activities for assigned vendor programs, including vendor communications, credentialing, site planning, equipment allocation, signage, power requirements, load-in, event operations, and load-out
- Partner with the Food Court Manager and other operational stakeholders to determine and advance vendor resource requirements through the festival advancement process
- Provide direction and guidance to contracted staff, vendors, and operational partners to ensure accountability, consistency, and adherence to event standards
- Make real-life operational decisions during event execution regarding service levels, line management, staffing needs, points of sale, vendor placement, operating hours, and other business matters
- Analyze vendor sales performance, product mix (PMIX), location performance, guest demand trends, and other operational data to identify opportunities for revenue growth and operational improvements
- Develop recommendations regarding vendor participation, product offerings, service models, and operational enhancements based on business performance metrics
- Assist in forecasting, budgeting, and evaluating vendor-related financial performance for assigned events
- Prepare reports and presentations summarizing operational results, key performance indicators, and strategic recommendations
- Interpret and apply local permitting requirements, health department regulations, safety standards, and operational policies to ensure compliance and mitigate business risk
- Coordinate vendor documentation, insurance requirements, permits, contracts, and related compliance materials in accordance with company policies and regulatory compliance
- Identify operational risks and implement solutions to address compliance, safety, and business continuity concerns
- Collaborate with the Senior Food & Beverage Manager and Marketing teams to determine vendor representation, promotional opportunities, and digital marketing initiatives
- Support the development and execution of programs that strengthen vendor partnerships and enhance guest engagement
- Perform other duties and special projects as assigned
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