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C12 Barista

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $20.00 - $1.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program

Job Description

HMSHost is a leading global hospitality company specializing in food and beverage services across travel venues such as airports, highways, and shopping centers. With a rich history dating back several decades, HMSHost has built a reputation for delivering exceptional customer experiences through its commitment to quality, innovation, and employee development. The company operates a diverse portfolio of brands and offers a dynamic work environment where employees can grow and thrive. HMSHost is dedicated to creating inclusive and engaging workplaces where team members feel valued, motivated, and equipped to succeed. It offers robust training programs, competitive wages, and a wide range of career advancement opportunities in the hospitality sector.

The position available is for a Barista within a Starbucks establishment operated by HMSHost. This is a non-exempt role reporting to the Store Manager and starting at $20.00 per hour. The Barista is responsible for providing excellent customer service by fulfilling drink and food orders to Starbucks and HMSHost standards, managing sales transactions, and supporting various store functions. Duties include greeting customers, offering product information and upselling, preparing beverage orders, handling cash and card payments accurately, and maintaining cleanliness and inventory in the customer and food preparation areas. The role requires clear and friendly communication, the ability to educate customers on coffee beans and brewing methods, and adherence to safety, security, and operational policies. Baristas must maintain composure during busy periods and set a positive example for their colleagues. This position offers an opportunity to work flexible hours in a fast-paced environment, perfect for individuals enthusiastic about coffee culture and customer interaction.

Working at HMSHost not only means being part of a respected hospitality company but also enjoying numerous employee benefits designed to support overall well-being and career growth. Benefits include health, dental, and vision insurance; generous paid time off including vacation, flex, or sick leave; holiday pay; meal and transportation benefits; a 401(k) retirement plan with company match; company-paid life insurance; tuition reimbursement; and access to an employee assistance program. HMSHost emphasizes equal employment opportunity and fosters a workplace free from discrimination and harassment. The company values diversity with respect for all protected characteristics under applicable laws.

Joining HMSHost as a Barista offers more than just a job; it offers a chance to become an ambassador for travelers, helping them feel good on the move. This role is ideal for proactive individuals who enjoy engaging with the public, possess basic cash handling skills, and take pride in delivering top-notch service. Working with HMSHost provides an environment where employees can take pride in their work, enjoy fun and social interaction, and earn competitive wages while advancing their careers. HMSHost’s supportive and inclusive culture creates a work experience where employees feel like they belong, supported by strong training and development programs tailored to help each individual reach their career goals.

Job Requirements

  • Ability to bend, twist, and stand to perform normal job functions
  • requires the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • ability to speak, read and comprehend instructions, short correspondence and policy documents
  • able to converse comfortably with customers
  • ability to learn and maintain knowledge of Starbucks products and procedures

Job Qualifications

  • Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • has some cash handling and customer service experience preferred
  • ability to speak, read and comprehend instructions, short correspondence and policy documents
  • able to converse comfortably with customers
  • able to learn and maintain knowledge of Starbucks products and procedures

Job Duties

  • Greet customers and take food order
  • provide information about products and look for opportunity to up-sell products
  • prepare all drink orders to Starbucks and HMSHost standards
  • operate a cash register and receive payment from customers in cash or credit card
  • accurately count and provide change to customers as required
  • follow all HMSHost customer service and cash handling policies and procedures
  • educate and inform customers about the differences among coffee beans, coffee preparation and home brewing methods
  • clean and stock customer area
  • follow HMSHost and Starbucks operational policies and procedures, including those for safety and security, to ensure the safety of all partners during each shift
  • maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team

Job Criteria

Experience

Entry Level (1-2 years)


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