Job Overview

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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program

Job Description

HMSHost is a leading global provider of food and beverage services for travelers, operating in high-traffic locations such as airports, highway rest stops, and entertainment venues. With a commitment to delivering a superior customer experience, HMSHost partners with many well-known brands, including Starbucks, to offer a broad array of dining options that cater to every taste. Known for fostering a supportive work environment, HMSHost promotes career growth and development while maintaining a focus on safety, quality, and operational excellence. The company places a strong emphasis on diversity, equity, and inclusion, ensuring all employees are treated with respect and provided equal opportunity regardless of their background or characteristics. HMSHost offers employees comprehensive benefits, including health, dental, and vision insurance, generous paid time off, holiday pay, meal and transportation benefits, a 401(k) retirement plan with company match, life insurance, tuition reimbursement, employee assistance programs, training opportunities, and referral bonuses, which vary by position.

The Barista position at HMSHost within a Starbucks establishment entails serving customers with quality beverage preparation and excellent service. As a Barista, you are the face of Starbucks, greeting and assisting customers by taking orders, providing product information, and handling transactional duties with integrity and accuracy. This role requires you to prepare beverages following Starbucks and HMSHost standards, ensuring consistency and customer satisfaction. Besides preparing drinks, the Barista supports operations by maintaining cleanliness in the customer seating, food preparation, and stock areas. The position requires the ability to multitask efficiently, work calmly under pressure during busy periods, and set a positive example for the team. Reporting to the Store Manager, this non-exempt role offers a valuable opportunity to work in a dynamic setting offering career advancement and training opportunities. Customer service skills, cash handling experience, and the ability to learn detailed product knowledge are important for success in this role, which thrives on enthusiasm and teamwork in a fast-paced environment.

Job Requirements

  • Ability to bend, twist, and stand for normal job functions
  • ability to speak, read, and comprehend instructions and correspondence
  • customer service experience preferred
  • ability to learn and maintain product knowledge
  • ability to work under pressure
  • willingness to comply with company policies and procedures

Job Qualifications

  • Ability to interact with public and coworkers in a friendly and enthusiastic manner
  • knowledge of Starbucks products and procedures
  • cash handling experience preferred
  • strong communication skills
  • ability to maintain composure during high-volume periods

Job Duties

  • Greet customers and take food order
  • provide information about products and upsell opportunities
  • prepare all drink orders to Starbucks and HMSHost standards
  • operate cash register and handle payments
  • educate customers about coffee beans and brewing methods
  • clean and stock customer and preparation areas
  • follow operational safety and security procedures

Job Location

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