Butler

St. Regis Hotels & Resorts is a prestigious luxury hotel brand renowned for its heritage of unparalleled service and timeless glamour. Originating with the opening of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, this iconic brand continues to embody refined sophistication and contemporary elegance across more than 50 luxury hotels and resorts worldwide. St. Regis is part of the Marriott International portfolio, which brings a strong foundation of global presence and forward-thinking hospitality strategies. The brand's hallmark is its commitment to bespoke and anticipatory service, ensuring every guest experiences personalized attention and exceptional care during their stay.

The Butler program is at the core of the St. Regis experience, representing an iconic tradition and the heart of modern luxury service. It is characterized by high-touch, personalized, creative, and original interactions with guests. The Butler team serves as the ultimate luxury ambassadors, delivering customized experiences from pre-arrival through to departure, working seamlessly with other hotel departments to exceed guest expectations. Their role involves coordinating efforts with Butler Valets and other support teams, proactively anticipating guest needs, and establishing meaningful rapport with guests to ensure an unforgettable stay.

This position requires a passionate individual with uncompromising standards of service excellence and impeccable interpersonal skills. Butler team members are expected to provide discreet, intuitive, and refined services that reflect the St. Regis tradition while contributing to a forward-looking and innovative guest experience. The role demands physical stamina, as team members are frequently on their feet and must be able to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Adherence to company policies, maintaining a polished personal appearance, and upholding the highest quality standards are essential components of this role.

The St. Regis Butler role is ideal for someone who thrives in a dynamic luxury hospitality environment, values teamwork, and strives to deliver exceptional service. With no supervisory experience required, this entry-level opportunity requires at least six months of related work experience and a high school diploma or GED equivalent. The company is dedicated to fostering an inclusive and diverse workplace, championing equal opportunity employment across all levels. Joining the St. Regis team means becoming part of a global community that values cultural richness, creativity, and the continual pursuit of excellence in luxury service.