BUSSER/SERVER ASSISTANT

New Orleans, LA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $11.00 - $15.50

Work Schedule

Flexible

Benefits

flexible schedules

Discounted meals

Closed Holidays

Employee assistance program

Life insurance

Medical insurance

Dental Insurance

Vision Insurance

Career growth opportunities

Awards and recognition program

Paid vacation

Performance Based Pay

Referral Bonus

Wellness Program

401(k) and match program

Job Description

The hiring establishment is a vibrant restaurant environment dedicated to providing exceptional dining experiences to its guests. This company prides itself on delivering fun, energetic, and personalized service, fostering a team-oriented atmosphere where both employees and guests feel valued and appreciated. Known for its commitment to quality and customer satisfaction, the restaurant focuses on maintaining high standards in every aspect of the dining experience, from the cleanliness and ambiance of the establishment to the efficiency and friendliness of the staff. Employees are encouraged to grow professionally while embracing the company culture that emphasizes teamwork, professionalism, and positive guest interactions.

The role of a Server Assistant within this restaurant is critical to supporting the front-of-house operations by assisting servers with their functions and duties. As a Server Assistant, you will be primarily responsible for clearing, cleaning, and resetting tables swiftly—aiming to complete these tasks within 45 seconds after a table becomes vacant. Additionally, you will help run food, maintain the cleanliness of dining areas, restrooms, bars, patios, and parking lots, and perform various support duties like stocking wait stations and bars with necessary supplies. The Server Assistant acts as a vital link in ensuring guests receive superior dining experiences by working quickly, efficiently, and attentively to their needs. This position demands a thorough knowledge of the menu and restaurant layout, excellent teamwork, and a professional attitude. Successful candidates will continually develop their knowledge of the food and beverages alongside a strong commitment to the company’s service standards. This role not only contributes directly to guest satisfaction but also fosters a smooth workflow among the restaurant staff and management. By maintaining cleanliness, supporting servers, and upholding company standards, the Server Assistant plays an essential role in the overall success of the dining establishment.

Job Requirements

High school diploma or general education degree (GED)
One to three months related experience or training
Ability to read and comprehend simple instructions
Ability to write simple correspondence
Effective oral communication skills in one-on-one and small group settings
Proficient English reading, writing, and comprehension skills
Basic mathematical skills including addition, subtraction, multiplication, and division
Ability to apply common sense to follow instructions
Physical ability to stand, walk, use hands, reach, talk, hear, and occasionally lift up to 50 pounds
Willingness to maintain cleanliness and adhere to safety standards
Reliable attendance and punctuality
Ability to work quickly and efficiently under pressure
Ability to engage professionally with guests and team members

Job Qualifications

High school diploma or general education degree (GED)
One to three months related experience or training
Ability to read and comprehend simple instructions
Ability to write simple correspondence
Capability to effectively present information in one-on-one and small group situations
Proficient in reading, writing, and understanding spoken and written English
Ability to perform basic mathematical operations including addition, subtraction, multiplication, and division
Apply common sense understanding to carry out detailed written or oral instructions
Demonstrate accuracy and thoroughness in duties
Ability to work quickly and efficiently
Observe safety procedures and report unsafe conditions
Consistently maintain punctuality and attendance
Ability to learn and embrace company culture as a tool for performing duties and interacting with guests, employees, and management

Job Duties

Assist with ensuring all guests receive a superior dining experience
Turn tables as quickly as possible by clearing, cleaning, sanitizing, and resetting a table within 45 seconds of vacancy
Assist with running food
Maintain good knowledge of the menu and a thorough understanding of the floor plan
Assist other employees whenever possible to promote teamwork
Maintain cleanliness of dining areas, bar, wait stations, parking lot, patio, and restrooms
Stock wait stations and bar with necessary supplies such as glasses, ice bins, side plates, and silverware
Serve all guests with interest, speed, and attention to detail according to company service standards
Complete all assigned opening, running, shift change, and closing duties
Empty and reline trash cans as needed
Replace linen bags as necessary
Provide guests with information about the restaurant and the company when required
Adhere to company policies by never complaining about guests and never discussing tips or tip sharing
Maintain professionalism at all times