Bussers & Food Runners

Topgolf is a global sports and entertainment community that believes in the unlimited power of play to foster fun, connection, and innovation. As a leading entertainment venue, Topgolf offers a unique blend of technology, hospitality, and sports, creating unforgettable experiences for guests of all ages. Located in Independence, Ohio, the Topgolf venue operates as a vibrant hub for social gatherings, corporate events, and casual entertainment, blending state-of-the-art golfing technology with great food, drinks, and an energetic atmosphere. Topgolf is committed to creating an inclusive and welcoming environment where both guests and employees thrive. The company emphasizes diversity, equal opportunity, and a respectful workplace culture, making it a dynamic and supportive place to build a career.

At Topgolf Cleveland, the Service Support Playmaker role is essential in ensuring every guest enjoys a fantastic experience. This role is perfect for individuals who love working in a fast-paced, social setting where no two days are the same. Service Support Playmakers are on the front lines of guest interaction, providing exceptional service from greeting guests with a friendly smile to delivering food and beverages promptly and efficiently. Beyond just serving guests, this position involves maintaining cleanliness and safety standards throughout the venue, helping with set-up and restocking, and supporting overall venue operations in a highly collaborative team environment.

This hourly position benefits from competitive wages and offers opportunities to earn tips for eligible roles. Flexibility is a key feature of the job, with shifts available during the day, night, and weekends to accommodate various schedules, making it suitable for both part-time and full-time job seekers. Additionally, employees enjoy a range of benefits including health, dental, and vision insurance, a 401(k) with company match, and access to a free mental well-being platform for qualifying employees. Perks include free game play, discounts on food and retail merchandise, and complimentary weekly meals, all contributing to a fun and rewarding workplace.

Topgolf encourages individuals who have a positive attitude, a team-oriented mindset, and a passion for providing excellent customer service to apply. While previous experience in hospitality or entertainment is a plus, it is not required as training and support are provided. The physical nature of the role requires stamina, the ability to lift up to 50 pounds, and comfort being on one’s feet for extended periods. Service Support Playmakers play a vital role in enhancing the overall guest experience by embodying the company’s core values of fun, one team, excellence, courage, and caring, fostering an environment where both guests and employees feel valued and inspired to succeed.