Red Lobster logo

Busser/Runner

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $16.90 - $25.00
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Work Schedule

Flexible
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Benefits

weekly pay
Competitive wages
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
voluntary benefits
401(k) retirement savings plan
Anniversary pay
discounted shift meals
employee dining discount

Job Description

Red Lobster is a well-established seafood restaurant chain known for its commitment to delivering a unique dining experience centered around high-quality seafood and exceptional customer service. Founded over fifty years ago as a single family-owned restaurant, Red Lobster has grown to include over 500 locations family-wide, deeply rooted in the communities they serve. The company emphasizes creating memorable moments for guests, making every dining experience more than just a meal but a connection to the coast and seafood traditions. Red Lobster prides itself on a workplace culture that fosters growth, opportunity, and a sense of belonging among its team members. The company offers competitive wages, weekly pay, and a range of employee benefits designed to support personal and professional well-being.

The role of a Busser/Runner at Red Lobster is integral to the smooth operation of the restaurant and delivering outstanding customer experiences. This position is responsible for welcoming guests with a friendly attitude, preparing the station for shifts, ensuring tables are properly set with silverware and condiments, and supporting servers by refilling drinks and pre-bussing tables to maintain cleanliness and readiness. Runners transport hot food from the kitchen to guests swiftly and efficiently. They also assist in cleaning duties, including clearing tables, resetting them, and maintaining floor cleanliness, while following all food safety and hygiene standards. The Busser/Runner supports communication within the team, indicating when tables are ready for new guests and assisting with dish area breakdown tasks. This role demands physical stamina and a strong team spirit, as it involves standing and moving throughout shifts that typically last between 8 to 12 hours. It is an opportunity to grow within the Red Lobster family, with training provided and potential for career advancement. The company values diversity and inclusion, ensuring a welcoming workplace for all employees regardless of background. Those joining Red Lobster as a Busser/Runner will be entering a supportive environment that values hard work, attention to detail, and the spirit of teamwork.

Job Requirements

  • Must meet the minimum age requirement and authorized to work in the country you are applying
  • ability to bend, reach, stoop and lift up to 30 pounds safely
  • ability to move about the restaurant and remain standing for an 8 to 12 hour shift
  • team player with attention to detail and ability to multi-task

Job Qualifications

  • Previous restaurant or hospitality experience preferred
  • ability to communicate effectively with team members and guests
  • understanding of food safety and sanitation practices
  • strong interpersonal skills
  • ability to work in a fast-paced environment
  • teamwork and cooperation
  • attention to detail

Job Duties

  • Welcoming every guest into our restaurant with a smile
  • setting up station for the shift
  • ensuring silverware and condiments are on the table
  • refilling drinks and pre-bussing
  • running hot food to guests when ready in alley
  • providing guest support for servers as needed
  • following all food safety and cleanliness standards
  • clearing dishes from tables, resetting table, and cleaning seats and floors
  • communicating table readiness
  • breaking down items in the dish area

Job Criteria

Experience

Entry Level (1-2 years)


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