Red Lobster logo

Busser/Runner

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $16.37 - $25.00
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Work Schedule

Flexible
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Benefits

Dental Insurance
Health Insurance
Disability insurance
401(k) matching
Vision Insurance
Life insurance

Job Description

Red Lobster is a renowned family-owned restaurant chain that has passionately served seafood lovers for over fifty years. Starting from a single establishment, Red Lobster has grown into a beloved brand with over 500 restaurants that embody the spirit of seafood and coastal dining experiences. The company's commitment to quality, community, and exceptional service makes it more than just a place to eat; it is a gathering spot where friends become familiar faces and memorable moments are created. Each restaurant is an extension of the original vision to provide guests with an unforgettable connection to seafood and the coast.

Working at Red Lobster means joining a dedicated team that values its employees and invests in their growth and well-being. The company offers competitive wages with weekly pay, flexible scheduling to accommodate various lifestyles, and accessible healthcare options including medical, dental, and vision plans starting at less than $10 per week. In addition to these benefits, employees can enjoy life insurance, short-term disability coverage, and a range of voluntary benefits. Red Lobster also provides a 401(k) retirement plan with a company match after one year of service, anniversary pay for eligible employees, and discounts on meals during shifts and when dining as guests. This supportive work environment encourages career advancement through training and development opportunities.

The Busser/Runner role at Red Lobster is a vital position within the restaurant team, ensuring that guests receive top-notch service from the moment they walk in to the time they leave. The primary responsibility is to maintain a clean, welcoming environment by setting up stations before shifts, replenishing silverware and condiments, and assisting servers with guests' needs. This role involves refilling drinks, pre-bussing tables, running hot food to guests at the alley, and communicating effectively with the team to ensure smooth operations. Maintaining food safety and cleanliness standards is critical, along with clearing and resetting tables, cleaning seating areas and floors, and supporting dish area management.

Working as a Busser/Runner at Red Lobster requires physical stamina and the ability to handle various tasks efficiently. Employees must be able to bend, reach, stoop, lift up to 30 pounds safely, and remain standing for shifts lasting 8 to 12 hours. Attention to detail, teamwork, and multitasking are essential traits for success in this role. Red Lobster is committed to providing reasonable accommodations for individuals with disabilities to ensure everyone can perform their duties effectively.

Joining Red Lobster now is an excellent opportunity to be part of a company with exciting growth plans on the horizon. The team at Red Lobster prides itself on creating a welcoming workplace and an inclusive culture that supports equal employment opportunities regardless of age, race, gender, or other personal attributes. If you want to be part of a dedicated team that values your contributions and offers a pathway to a rewarding career in the hospitality and restaurant industry, Red Lobster is the place to be.

Job Requirements

  • Must meet the minimum age requirement and be authorized to work in the country applied for
  • Ability to bend, reach, stoop and lift up to 30 pounds safely
  • Ability to move about the restaurant and remain standing for an 8 to 12 hour shift
  • Team player with attention to detail and ability to multi-task

Job Qualifications

  • Ability to work as part of a team
  • Ability to multitask effectively
  • Attention to detail
  • Strong communication skills
  • Previous experience in food service is a plus
  • Ability to stand and move around for extended periods
  • Willingness to learn and follow safety standards

Job Duties

  • Welcoming every guest into the restaurant with a smile
  • Setting up station for the shift
  • Ensuring silverware and condiments are on the table
  • Refilling drinks and pre-bussing
  • Running hot food to guests when ready in alley
  • Providing guest support for servers as needed
  • Following all food safety and cleanliness standards
  • Clearing dishes from tables, resetting table, and cleaning seats and floors
  • Communicating table readiness
  • Breaking down items in the dish area

Job Criteria

Experience

Entry Level (1-2 years)


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