Busser/Runner

Red Lobster is a well-established and beloved family-owned seafood restaurant chain with over fifty years of history. The company began with a vision to offer guests a meaningful connection to seafood and the coastal experience, creating special dining moments and memorable guest experiences. Today, Red Lobster operates more than 500 locations and is recognized as a leader in the casual dining sector, with a commitment to quality, community engagement, and hospitality. Red Lobster prides itself on being more than just a dining destination; it is a place where new friends become familiar faces, and every member of the team contributes to a welcoming environment. With a company culture focused on growth, opportunity, and inclusiveness, Red Lobster supports its employees' career advancement and personal development.

The Busser/Runner role at Red Lobster is an entry-level position that plays a critical part in ensuring guests have exceptional experiences. The Busser/Runner acts as an essential support for the dining room operations by maintaining cleanliness, assisting servers, and managing the flow of food to guests. This position is designed for individuals who enjoy working in a fast-paced team environment and have a passion for providing outstanding customer service. Responsibilities include welcoming guests with a positive attitude, preparing the dining areas for shifts, replenishing silverware and condiments, and delivering food promptly and properly from the kitchen to guests. Busser/Runners are also responsible for maintaining hygiene standards by clearing and resetting tables, cleaning dining room floors and seats, and following food safety protocols.

Red Lobster offers competitive wages with weekly pay, flexible scheduling to accommodate work-life balance, and a range of benefits that support employees’ well-being and financial security. Medical, dental, and vision insurance options start at under ten dollars per week, ensuring affordable healthcare. Additional benefits include life insurance, short-term disability, voluntary benefits, and a 401(k) retirement savings plan with a company match after one year of service. Employees may also receive anniversary pay upon meeting eligibility requirements. The company encourages career development through training and growth opportunities, enabling staff to advance within the organization. Red Lobster promotes diversity, inclusion, and equality in the workplace, embracing employees from various backgrounds regardless of age, race, gender identity, or veteran status.

Working as a Busser/Runner is a physically active role that requires the ability to stand for long periods, lift up to 30 pounds safely, and perform tasks such as bending, stooping, and reaching. Red Lobster ensures the work environment is safe, with reasonable accommodations available for individuals with disabilities. Joining the Red Lobster team means becoming part of a community committed to quality hospitality, team collaboration, and continuous improvement. BIG plans are in motion for the brand’s future, making this an exciting time to contribute and grow with Red Lobster’s expanding family.