Red Lobster logo

Busser/Runner

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
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Benefits

Dental Insurance
Health Insurance
Disability insurance
401(k) matching
Vision Insurance
Life insurance

Job Description

Red Lobster is a renowned seafood restaurant chain that has been serving guests for over fifty years. Founded as a single family-owned establishment, it has grown into a family of over 500 restaurants across various communities, proudly delivering a unique connection to seafood and coastal experiences. The brand is deeply embedded in the communities it serves, transforming casual visits into memorable moments and making new guests into familiar faces. Red Lobster's commitment is more than just providing meals; it emphasizes creating a welcoming atmosphere where families and friends can gather and enjoy dining experiences that celebrate quality seafood and hospitality. The company culture promotes community, respect, and service excellence, focusing on employee growth and inclusion.

The role of Busser/Runner at Red Lobster is a key frontline position that supports the smooth operation of the dining experience. This role is responsible for providing exceptional guest service by maintaining cleanliness, ensuring tables are properly set and cleared, and supporting servers with various tasks to keep food and beverage delivery efficient. It is a dynamic job that requires physical endurance, attention to detail, and teamwork. Bussers and Runners are the heartbeat of the restaurant floor, connecting the kitchen and guests and helping to maintain a welcoming atmosphere through timely and courteous service.

This position offers competitive wages with weekly pay, flexible scheduling options that accommodate diverse needs, and comprehensive benefits starting from less than $10 per week for medical, dental, and vision coverage. Additionally, employees are eligible for life insurance, short-term disability, and voluntary benefits. Red Lobster provides a 401(k) retirement savings plan with company matching after one year of service, anniversary pay for eligible employees, discounted shift meals, and a 25% dining discount when visiting as a guest. The company invests in its workforce by offering training programs and career advancement opportunities, encouraging employees to develop professionally within the brand.

Working as a Busser/Runner at Red Lobster means becoming part of a passionate team committed to high standards of service and hospitality. This role involves a variety of responsibilities including greeting guests, setting up stations, maintaining table cleanliness, refilling drinks, delivering food, and ensuring food safety standards are met. The physical nature of the job requires the ability to bend, reach, stoop, lift up to 30 pounds safely, and stand for extended shifts of 8 to 12 hours. Success in this role requires a team-oriented mindset, keen attention to detail, and the ability to multitask efficiently in a fast-paced environment.

Red Lobster values equal opportunity and inclusivity, providing a welcoming workplace for all employees regardless of age, race, color, religion, sex, national origin, sexual orientation, gender identity or expression, disability, or veteran status. As Red Lobster looks toward a bright future, joining their team offers countless opportunities to contribute, grow, and be part of an evolving and respected brand in the foodservice industry. This is an ideal opportunity for those passionate about hospitality and seafood looking to launch or grow their careers within a supportive, dynamic company.

Job Requirements

  • Must meet the minimum age requirement and authorized to work in the country you are applying
  • Ability to bend, reach, stoop and lift up to 30 pounds safely
  • Ability to move about the restaurant and remain standing for an 8 to 12 hour shift
  • Team player with attention to detail and ability to multi-task

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a restaurant or hospitality setting is a plus but not required
  • Ability to work efficiently in a fast-paced environment
  • Strong communication and interpersonal skills
  • Team player with a positive attitude
  • Basic understanding of food safety practices

Job Duties

  • Welcoming every guest into our restaurant with a smile
  • Setting up station for the shift
  • Ensuring silverware and condiments are on the table
  • Refilling drinks and pre-bussing
  • Running hot food to guests when ready in alley
  • Providing guest support for servers as needed
  • Following all food safety and cleanliness standards
  • Clearing dishes from tables, resetting table, and cleaning seats and floors
  • Communicating table readiness
  • Breaking down items in the dish area

Job Criteria

Experience

Entry Level (1-2 years)


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