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Busser/Runner

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Dental Insurance
Health Insurance
Disability insurance
401(k) matching
Vision Insurance
Life insurance

Job Description

Red Lobster is a well-established family-owned restaurant chain known for its dedication to providing customers with a unique and memorable seafood dining experience. With a legacy that began over fifty years ago, Red Lobster has grown into a beloved national brand, setting the table for guests' favorite meals and moments. The company prides itself on being more than just a place to eat; it is a community hub where new friends become familiar faces, embodying a warm and welcoming atmosphere. Red Lobster’s commitment to quality, community, and exceptional service has made it a trusted name in the restaurant industry, boasting over 500 locations nationwide.

The role of a Busser/Runner at Red Lobster is an entry-level position designed for individuals who are passionate about delivering excellent customer service in a fast-paced dining environment. This job offers an excellent opportunity for team players who are attentive to detail and eager to grow within the hospitality industry. Busser/Runners play a crucial role in enhancing the guest experience by maintaining cleanliness, supporting servers, and ensuring timely delivery of food and beverages. The company emphasizes career growth, offering training and advancement opportunities for employees who show dedication and a willingness to learn.

Employment at Red Lobster includes competitive wages with weekly pay, making it a financially attractive option for many job seekers. The company also provides a flexible schedule, accommodating employees’ varying needs, and offers a comprehensive benefits package. Medical, dental, and vision insurance options are available starting at less than $10 per week, highlighting the company’s commitment to employee well-being. Additional benefits include life insurance, short-term disability, voluntary benefits, and a 401(k) retirement savings plan with company matching after one year of service. Employees may also receive anniversary pay if they meet eligibility requirements, along with discounted shift meals and a 25% discount when dining as a guest.

As a Busser/Runner, responsibilities include welcoming every guest with a friendly smile, setting up stations for shifts, ensuring tables are properly stocked with silverware and condiments, and refilling drinks. The role also involves pre-bussing tables, running hot food to guests promptly, and providing support to servers as needed. Maintaining food safety and cleanliness standards is imperative, as is clearing and resetting tables, cleaning dining areas, and effectively communicating table readiness to the team. The position requires physical stamina as employees must be able to bend, reach, stoop, and lift up to 30 pounds safely, and remain standing throughout an 8 to 12-hour shift.

Red Lobster promotes an inclusive and diverse work environment, being an equal opportunity employer. The company fosters a welcoming workplace for everyone, regardless of age, race, color, religion, sex, national origin, sexual orientation, gender identity or expression, disability, or veteran status. The physical demands of the job can be accommodated to support employees with disabilities, ensuring all team members have the opportunity to perform their essential functions effectively.

Overall, joining Red Lobster as a Busser/Runner offers a rewarding experience in a renowned restaurant setting with strong values in community, career development, and employee care. The company’s big plans for growth and continuous improvement make it an exciting time to become part of the Red Lobster family, promising not only a job but a career path filled with opportunities to advance and succeed.

Job Requirements

  • Must meet the minimum age requirement and authorized to work in the country applied for
  • ability to bend, reach, stoop, and lift up to 30 pounds safely
  • ability to move about the restaurant and remain standing for an 8 to 12 hour shift
  • team player with attention to detail and ability to multitask

Job Qualifications

  • High school diploma or equivalent preferred
  • previous experience in a restaurant or food service setting is a plus but not required
  • strong communication and interpersonal skills
  • ability to work effectively in a team environment
  • attention to detail and ability to multitask
  • basic knowledge of food safety and cleanliness standards
  • physical ability to perform job duties including bending, reaching, stooping, and lifting up to 30 pounds

Job Duties

  • Welcoming every guest into the restaurant with a smile
  • setting up station for the shift
  • ensuring silverware and condiments are on the table
  • refilling drinks and pre-bussing
  • running hot food to guests when ready in alley
  • providing guest support for servers as needed
  • following all food safety and cleanliness standards
  • clearing dishes from tables, resetting table, and cleaning seats and floors
  • communicating table readiness
  • breaking down items in the dish area

Job Criteria

Experience

Entry Level (1-2 years)


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