Job Overview

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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

weekly pay
Competitive wages
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
voluntary benefits
401(k) retirement plan with company match
Anniversary pay
discounted shift meals
dining discount
Career advancement opportunities

Job Description

Red Lobster is a renowned family-owned restaurant chain with a rich history spanning over fifty years, dedicated to delivering a unique connection to seafood and the coastal dining experience. As one of the largest seafood-focused restaurants globally, Red Lobster has grown to over 500 locations, each functioning as an extension of the founding family's passion for excellent food and community values. The company prides itself on creating welcoming environments where guests not only enjoy their favorite meals but also build memorable moments in a friendly and familiar atmosphere. Red Lobster is deeply embedded in the communities it serves, fostering long-lasting relationships between staff and customers that go beyond just dining.

The team at Red Lobster is driven by a commitment to quality, hospitality, and continuous growth. This is evident in the opportunities offered to employees, including flexible scheduling, competitive weekly pay, and benefits packages that start affordably. Employees are valued through programs such as life insurance, short-term disability, voluntary benefits, and a 401(k) retirement savings plan with company matching after one year of service. The company also recognizes employee milestones through anniversary pay and promotes career advancement by providing comprehensive training and development programs. Discounted meals during shifts and a 25% discount for dining as a guest further enhance the employee experience.

The role of Busser/Runner at Red Lobster is pivotal in maintaining the high standards of service and cleanliness that guests expect. This position requires a friendly, energetic individual who embraces the company's spirit of hospitality by welcoming every guest with a smile and ensuring each dining area is properly set up and maintained throughout the shift. The Busser/Runner assists servers by refilling drinks, pre-bussing tables, and delivering hot food to guests promptly and efficiently. Attention to detail is critical in clearing and resetting tables, cleaning seats and floors, and following all food safety and cleanliness protocols. This role supports the overall guest experience by communicating effectively with team members and ensuring the dining environment remains welcoming and orderly.

Physical capability and teamwork are essential aspects of the Busser/Runner role. Candidates should be able to safely lift up to 30 pounds, bend, reach, and remain on their feet for extended shifts ranging from 8 to 12 hours. The position demands multitasking abilities and a keen attention to detail to keep pace in a bustling restaurant environment. Red Lobster fosters an inclusive and supportive workplace, emphasizing equal employment opportunities for all individuals regardless of age, race, gender identity, or other personal characteristics.

Joining Red Lobster offers a chance to be part of a dynamic and growing family that values diversity, career development, and community connection. Whether you are just starting out or seeking to advance within the hospitality industry, Red Lobster provides a pathway for professional growth and a rewarding work experience within one of America's beloved seafood restaurants.

Job Requirements

  • Must meet the minimum age requirement and authorized to work in the country you are applying
  • Ability to bend, reach, stoop and lift up to 30 pounds safely
  • Ability to move about the restaurant and remain standing for an 8 to 12 hour shift
  • Team player with attention to detail and ability to multi-task

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a restaurant or hospitality environment is a plus
  • Strong communication and interpersonal skills
  • Ability to work effectively in a fast-paced, team-oriented environment
  • Basic understanding of food safety practices
  • Friendly and welcoming attitude towards guests
  • Ability to follow instructions and work independently or as part of a team

Job Duties

  • Welcoming every guest into our restaurant with a smile
  • Setting up station for the shift
  • Ensuring silverware and condiments are on the table
  • Refilling drinks and pre-bussing
  • Running hot food to guests when ready in alley
  • Providing guest support for servers as needed
  • Following all food safety and cleanliness standards
  • Clearing dishes from tables, resetting table, and cleaning seats and floors
  • Communicating table readiness
  • Breaking down items in the dish area

Job Criteria

Experience

No experience required


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