Busser/Runner

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Weekend Shifts
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Benefits

employee discount
Paid Time Off

Job Description

Little Hen is a charming English-inspired breakfast and brunch boutique located in Miami, Florida. Known for its cozy ambiance and exceptional menu offerings, Little Hen prides itself on delivering a memorable dining experience that combines traditional English culinary influences with modern-day freshness and creativity. As a beloved neighborhood establishment, Little Hen attracts a diverse clientele looking for delicious, high-quality breakfast and brunch options in a warm, inviting environment. The restaurant focuses on quality ingredients, attentive service, and an atmosphere that encourages guests to relax and enjoy their meals, making it a top choice for both locals and visitors alike.

As part of its commitment to exceptional customer service and operational excellence, Little Hen is seeking a dedicated and enthusiastic busser/runner to join its dynamic team. The position is critical for ensuring seamless collaboration between the kitchen staff and the front-of-house team, thus directly contributing to the overall guest experience. As a busser/runner, you will be responsible for setting tables according to restaurant standards, maintaining cleanliness and organization of the dining and terrace areas, and assisting servers to ensure that food and beverages are delivered promptly and accurately.

This role offers both part-time and full-time employment opportunities with bi-weekly direct deposit pay. The ideal candidate is someone passionate about gaining experience in the restaurant industry and eager to learn the intricacies of providing excellent dining service. This position requires working morning shifts, including weekends and some holidays, reflecting Little Hen’s busy service hours. Working as a busser/runner at Little Hen offers a valuable chance to develop skills such as multitasking, effective communication, and customer service in a fast-paced environment.

Successful candidates will play a vital role in maintaining the restaurant’s reputation for elegance, efficiency, and customer satisfaction. You will be expected to manage workflow efficiently, respond to guest needs proactively, and work collaboratively with your colleagues to create a smooth dining experience for all patrons. This position is ideal for individuals who thrive in dynamic environments and take pride in their contribution to a team-oriented hospitality setting. Moreover, Little Hen offers a supportive work environment, employee discounts, and paid time off, encouraging staff to remain motivated and engaged. With an 8-hour morning shift schedule, this role suits individuals who are flexible and committed to working weekends and holidays as required.

Job Requirements

  • availability to work morning shifts, including weekends and some holidays
  • physical ability and stamina to carry heavy trays and stand for long hours

Job Qualifications

  • experience as a busser or similar entry-level role in a restaurant
  • understanding of hygiene and food safety rules
  • good verbal communication skills
  • awareness of restaurant surroundings
  • ability to remain calm and professional in a fast-paced work environment
  • multi-tasking abilities
  • degree in hospitality or restaurant management is a plus

Job Duties

  • set tables according to restaurant standards
  • bring clean dishes from back of house to front of house
  • assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins
  • check in with customers and take additional orders or refill water as needed
  • remove dirty dishes and utensils
  • answer guests' questions about ingredients and menu items
  • inform restaurant staff about customers' feedback or requests such as when they ask for the check
  • maintain the elegance, organization and cleanliness of the dining room and the terrace area of the restaurant

Job Criteria

Experience

Entry Level (1-2 years)


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