Red Lobster logo

Busser/Runner

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $15.69
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Work Schedule

Flexible
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Benefits

weekly pay
competitive salary
flexible schedules
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability insurance
voluntary benefits
401(k) retirement plan
Anniversary pay
Discounted meals
Career advancement opportunities

Job Description

Red Lobster is a renowned seafood restaurant chain with a family-oriented legacy that began over fifty years ago. It was founded on the vision of providing people with a unique connection to seafood and the coast. Today, Red Lobster boasts a family of more than 500 restaurants, each one an extension of that original passion. It is more than just a place to eat or work; Red Lobster is deeply rooted in the communities it serves, creating a space where new friendships are formed and familiar faces are welcomed.

Red Lobster emphasizes a warm and inclusive work environment, offering employees competitive salaries, weekly pay, flexible schedules, and a range of benefits including healthcare options like medical, dental, and vision insurance starting at less than $10 per week. They also provide life insurance, short-term disability, voluntary benefits, and a 401(k) retirement savings plan with company contributions after one year of service. Employees receive anniversary pay (subject to eligibility requirements), discounted meals during shifts, and a 25% discount when dining as a guest. Furthermore, Red Lobster invests in employee growth with training programs and career advancement opportunities.

The Busser/Runner role at Red Lobster requires individuals who are customer-service oriented and able to support the restaurant team in delivering an exceptional dining experience. This position involves greeting guests warmly, preparing the station for shifts, ensuring tables are set with appropriate utensils and condiments, replenishing drinks, clearing used dishes and glasses, and delivering food promptly when ready. Busser/Runners assist servers when needed, maintain cleanliness and safety by following food safety regulations, and communicate table availability effectively to the team. Physical demands require standing for long periods and safely lifting up to 30 pounds. The role offers an excellent opportunity to be part of a team dedicated to quality service and community engagement, all within a company that values equal opportunity and inclusiveness. Red Lobster celebrates diversity and welcomes employees from all backgrounds, ensuring a supportive workplace for everyone.

Job Requirements

  • Must meet minimum age requirements and be authorized to work in the United States
  • Ability to bend, reach, stoop, and safely lift up to 30 pounds
  • Capacity to stand for 8 to 12 hour shifts
  • Ability to work in a team with attention to detail and multitasking capabilities

Job Qualifications

  • High school diploma or equivalent preferred
  • Prior experience in a restaurant busser or runner role is a plus
  • Strong customer service skills
  • Ability to work effectively in a team environment
  • Good communication and multitasking abilities
  • Knowledge of food safety standards

Job Duties

  • Greet each guest at the restaurant with a smile
  • Prepare the station for the shift
  • Ensure utensils and condiments are on the table
  • Refill drinks and remove used dishes and glassware
  • Deliver hot food to guests when ready in the pass-through
  • Provide assistance to servers with guests as needed
  • Follow all food safety and cleanliness standards
  • Clear dishes from tables, reset tables, and clean seats and floors
  • Communicate table availability
  • Sort items in the dish area

Job Criteria

Experience

Entry Level (1-2 years)


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