Red Lobster logo

Busser/Runner

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $25.00
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Work Schedule

Flexible
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Benefits

weekly pay
Competitive wages
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
401(k) retirement plan
Anniversary pay
Discounted meals
career training

Job Description

Red Lobster is a renowned family-owned seafood restaurant with over fifty years of rich history and a commitment to delivering a memorable dining experience rooted in a genuine connection to seafood and coastal traditions. With more than 500 locations, Red Lobster has become a beloved destination where guests can enjoy favorite meals and create lasting moments. The company takes pride in being deeply embedded within the communities they serve, fostering a welcoming environment where new friends quickly become familiar faces. Red Lobster is more than just a restaurant; it is a part of the social fabric that brings people together through delicious food and exceptional hospitality.

The Busser/Runner role at Red Lobster is integral to maintaining the high standards expected by both the brand and its loyal customers. This position offers the opportunity to engage directly with guests, ensuring their experience is exceptional from the moment they walk in until they leave. Employees in this role benefit from weekly pay and competitive wages, with hourly rates ranging from $15.00 to $25.00. Flexible scheduling allows team members to balance work with other commitments efficiently, making it an ideal job for individuals seeking adaptable hours. Additionally, Red Lobster supports its employees with comprehensive benefits packages, including medical, dental, and vision plans starting at less than $10 per week, alongside life insurance, short-term disability, and various voluntary benefits. A 401(k) retirement savings plan with a company match after one year of service further underscores the company’s commitment to long-term employee wellbeing.

As a Busser/Runner, you play a critical role in providing excellent guest service by creating a friendly and clean restaurant environment. Responsibilities include welcoming guests warmly, preparing your station for each shift, ensuring tables are properly set with silverware and condiments, refilling drinks, and assisting servers by pre-bussing tables. Runners deliver hot food promptly and help maintain food safety and cleanliness standards throughout the dining area. Clearing dishes quickly and resetting tables enables a smooth flow of service that enhances customer satisfaction. Through effective communication and teamwork, Busser/Runners contribute significantly to the overall dining experience, supporting both guests and fellow staff members during busy service periods. This role requires physical stamina, the ability to multitask, and an eagerness to contribute to a positive work environment.

Red Lobster is excited about its future and invites passionate individuals to join their team as they continue to grow and evolve. By becoming part of the Red Lobster family, employees gain access to career development opportunities and training designed to help them advance and reach their full potential within the company. The restaurant emphasizes inclusivity and equal opportunity, proud to maintain a welcoming workplace for everyone regardless of age, race, gender identity, disability, or veteran status. This role is ideal for those eager to work in a vibrant team environment that values dedication, attention to detail, and genuine hospitality.

Job Requirements

  • Must meet the minimum age requirement and authorized to work in the country you are applying
  • Ability to bend, reach, stoop and lift up to 30 pounds safely
  • Ability to move about the restaurant and remain standing for an 8 - 12 hour shift
  • Team player with attention to detail and ability to multi-task

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a restaurant or customer service role is an asset
  • Ability to work in a fast-paced environment
  • Strong communication and teamwork skills
  • Basic knowledge of food safety and sanitation practices

Job Duties

  • Welcoming every guest into our restaurant with a smile
  • Setting up station for the shift
  • Ensuring silverware and condiments are on the table
  • Refilling drinks and pre-bussing
  • Running hot food to guests when ready in alley
  • Providing guest support for servers as needed
  • Following all food safety and cleanliness standards
  • Clearing dishes from tables, resetting table, and cleaning seats and floors
  • Communicating table readiness
  • Breaking down items in the dish area

Job Criteria

Experience

No experience required


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