Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $10.50 - $15.25
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Tip income
Team-oriented environment

Job Description

PopStroke is a dynamic and founder-led brand that thrives on energy, culture, and teamwork. Established with the vision of creating not just venues but an exceptional experience, PopStroke prides itself on fostering a vibrant and supportive work environment where every team member is empowered to reach their full potential. This brand is dedicated to cultivating a culture where creativity, bold ideas, and personal growth are celebrated. By encouraging ownership, teamwork, and a positive attitude, PopStroke creates a workplace where individuals are motivated to contribute meaningfully and grow both personally and professionally. The company emphasizes solving problems collaboratively, being proactive, and maintaining a fun atmosphere as part of its core operational principles. This unique approach has crafted a culture known as "The PopStroke Way," which embodies its core values: Make It Fun, Bring the Energy, Roll Up Your Sleeves, Own It, and Get Off the Hamster Wheel. These values drive the company to consistently deliver exceptional experiences to guests and foster a workplace where employees feel valued and inspired. The work environment balances the joy of delivering memorable experiences with the professionalism required to maintain high standards of service and cleanliness. PopStroke is committed to offering guests and team members an engaging and enjoyable atmosphere, blending fun and dedication into daily operations.

The role available at PopStroke is designed to support the continuation of this vibrant culture by ensuring seamless restaurant and bar operations. This position is ideal for individuals who are enthusiastic, energetic, and capable of multitasking in a fast-paced setting. The role involves direct interaction with guests, maintaining cleanliness, assisting with technology-driven order management, and supporting colleagues to provide impeccable service. It offers an hourly wage plus tips and is classified as a non-exempt position, making it suited for applicants looking for flexible, rewarding work in the hospitality industry. The job demands a hands-on approach: candidates will be expected to clear and reset tables, deliver food and beverages promptly, assist guests with mobile ordering technology, uphold sanitation standards, and participate in opening and closing duties. Working both indoors and outdoors, employees become key players in crafting positive guest experiences while upholding the brand's commitment to quality and fun. This position also calls for collaboration, quick problem-solving, and a strong sense of ownership to ensure that every shift contributes to the overall success and momentum of PopStroke. The role is not only operational but also cultural, encouraging team members to embody the values that set PopStroke apart in the dining and entertainment sector. Individuals who embrace energy, teamwork, and a service-oriented mindset will find this opportunity both challenging and rewarding, with significant potential for professional development within the company.

Job Requirements

  • Must be able to stand, walk, bend, crouch, kneel, and reach for long periods
  • able to lift, carry, push, and pull up to 30 lbs
  • able to carry heavy trays and multiple plates
  • able to safely use a ladder

Job Qualifications

  • Previous restaurant experience in a high-volume environment
  • strong work ethic
  • willingness to work as part of a team
  • availability to work weekends and holidays
  • excellent communication skills
  • excellent guest service skills

Job Duties

  • Support the restaurant and bar operations
  • clear, clean, and reset tables
  • refill beverages
  • polish silverware
  • assist guests with PopStroke mobile ordering app
  • run food orders from kitchen to tables promptly
  • ensure great customer service, accuracy, and presentation standards
  • utilize technology to complete food pick up and drop off efficiently
  • maintain cleanliness of all restaurant areas including gaming area and restrooms
  • restock service stations and restrooms
  • assist with opening and closing procedures by cleaning, stacking chairs and tables, sweeping floors, setting up outdoor furniture, and removing trash
  • provide friendly and attentive service to guests
  • uphold safety and sanitation principles
  • collaborate with team members for efficient service
  • work in indoor and outdoor environments
  • perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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