Cooper's Hawk Winery & Restaurants logo

Busser/Food Runner - Hiring Immediately

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
flexible spending accounts
health savings accounts
Employee Assistance Programs
Life benefits
Disability Benefits
401(k) with Company Match
Pay Access Prior to Pay Day
Discounts on dining
Discounts on Carryout
Discounts on retail
Discounts on Wine
Paid Time Off
Car Rental Discounts

Job Description

Cooper's Hawk is a renowned restaurant and winery chain known for its unique blend of exceptional dining experiences paired with award-winning wines crafted in-house. As a leader in the casual dining and upscale restaurant sector, Cooper's Hawk offers a welcoming atmosphere that focuses on customer satisfaction and personalized guest experiences. The company prides itself on its team-oriented culture and commitment to providing an enriching work environment with multiple pathways for career growth and development. Employees at Cooper's Hawk benefit from competitive pay, innovative incentive programs, and comprehensive benefits packages that include medical, dental, vision coverage, and retirement savings plans with company matches. Additionally, employees enjoy the opportunity to engage with wine education and culinary training, which heightens their personal and professional expertise within the hospitality industry. Cooper's Hawk actively fosters a culture of inclusiveness and diversity, ensuring a supportive workplace for all team members.

The role of Busser/Food Runner at Cooper's Hawk is pivotal in maintaining the cleanliness and organization of the front-of-house dining areas, bar, and overall restaurant premises. This position is integral to the hospitality team, enhancing the guest experience by ensuring the environment is tidy, orderly, and inviting. Beyond maintaining cleanliness, the Busser/Food Runner is responsible for efficiently running food and beverages to guests, replenishing drinks, and providing essential support to other front-of-house staff members. The role demands strong interpersonal skills, physical stamina, and a passion for excellent service. The Busser/Food Runner helps set the tone for guests' dining experience by ensuring tables and service areas are well-prepared and operating efficiently throughout each shift.

This role is ideal for individuals who enjoy working in a fast-paced, team-driven setting and have a keen attention to detail. It involves tasks such as resetting tables promptly after guests leave, pre-bussing tables to expedite service, handling garbage and restocking necessities, and supporting the bar staff to maintain supply levels and cleanliness. The position requires communication and coordination with hosts and other team members to ensure smooth seating transitions and timely service. Cooper's Hawk values individuals who are proactive, possess a warm and outgoing personality, and who take pride in contributing to a positive dining atmosphere. With a commitment to employee well-being, the position offers flexible schedules including weekends and holidays, competitive pay, employee discounts, and comprehensive health and wellness benefits.

Job Requirements

  • Must represent Cooper’s Hawk values
  • Must be at least 18 years of age
  • Ability to work flexible shifts and schedules inclusive of weekends and holidays
  • Ability to work calmly under pressure
  • Ability to stand and walk up to 10 hours per shift
  • Ability to carry up to 40 pounds
  • Ability to exert fast-paced mobility for periods of up to 6 hours in length
  • Ability to perform essential functions to Cooper’s Hawk standards with reasonable accommodations

Job Qualifications

  • Experience in a casual dining or upscale restaurant preferred
  • Passion for people wine food and service
  • Outgoing personality with interpersonal skills
  • Ability to communicate clearly with Guests managers and Team members
  • Must be able to read write and understand English and utilize basic math functions

Job Duties

  • Assist Team Members in creating a personalized experience for every Guest on every shift
  • Clean and reset tables and/or the bar top once Guests have left
  • Run food in an efficient and safe manner to Guest tables
  • Prepare carryout bags and run carryout order to the Tasting Room
  • Pre-bus tables as necessary
  • Communicate with Hosts regarding open tables and tables that are about to turnover
  • Ensure proper table and station appearance
  • Ensure floors and chairs surrounding tables and/or the bar are clean and free of debris
  • Follow departmental checklist and standard operating procedures to ensure work areas are prepared for opening mid-shift or closing in accordance with company guidelines
  • Stock and maintain clean glassware silverware and dishware
  • Ensure the bar is clean and assist Bar-Experts with making sure it is appropriately stocked
  • Remove trash and garbage to dumpster area
  • Clean and restock restrooms
  • Perform other duties as assigned

Job Criteria

Experience

No experience required


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