
Job Overview
Benefits
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
flexible spending accounts
health savings accounts
Employee Assistance Programs
life and disability benefits
401(k) with Company Match
Pay Access Prior to Pay Day
Discounts on dining
Discounts on Carryout
Discounts on retail wine
Paid Time Off
Car Rental Discounts
Job Description
Cooper's Hawk is a unique restaurant and winery company renowned for its exceptional dining experience complemented by in-house winemaking. Established as a casual dining yet upscale restaurant, Cooper's Hawk combines excellent food, handcrafted wine, and a warm atmosphere to create unforgettable moments for guests. The company's clear commitment to quality, service, and innovation has helped it become a leader in the hospitality industry. Cooper's Hawk prides itself on creating a welcoming and inclusive environment not only for its guests but also for its employees, offering them numerous opportunities for personal and professional growth.
As a member of the Front of House team, the Busser/Food Runner plays a critical role in maintaining the overall cleanliness and organization of the dining room, bar area, and various parts of the restaurant, both interior and exterior. This role is essential in ensuring that the guest experience is smooth and memorable by supporting servers, bartenders, and hosts in a seamless manner. The Busser/Food Runner helps deliver food and beverages efficiently, assists with refilling drinks, and ensures that every guest's needs are met promptly. Responsibilities also include resetting tables, cleaning, restocking supplies, and communicating with team members to manage table flow effectively.
The position offers an excellent opportunity for individuals passionate about hospitality, food, and wine, who thrive in a team-oriented environment. Cooper's Hawk offers competitive pay, opportunities for team member incentives and rewards, and flexible schedules that accommodate various lifestyles. In addition, the job includes access to a variety of healthcare benefits (medical, prescription, dental, vision), flexible and health savings accounts, life and disability benefits, and a 401(k) retirement plan with company match. The company also promotes employee wellness via assistance programs focusing on mental health, legal, and financial counseling.
Team members receive incredible benefits, including substantial discounts on dining, carryout orders, retail wine purchases, and private events, along with monthly complimentary wine tastings. Other valuable perks include pay access prior to payday, paid time off, car rental discounts, career development opportunities through education programs, milestone recognition, and a variety of insurance benefits for pets, life, auto, and home/property. Cooper's Hawk's inclusive and supportive culture fosters growth, well-being, and job satisfaction, making it an excellent workplace for those looking to build a career in hospitality.
The Busser/Food Runner role is not just about cleaning and delivering food; it is about enhancing the guest experience by creating a welcoming atmosphere and ensuring all operational aspects of the front-of-house run smoothly. This role requires a person who demonstrates Cooper's Hawk values, is friendly and outgoing, enjoys working in a fast-paced environment, and thrives on communication and teamwork. The position requires flexibility, physical stamina, and the ability to stay calm under pressure while delivering outstanding service consistently.
As a member of the Front of House team, the Busser/Food Runner plays a critical role in maintaining the overall cleanliness and organization of the dining room, bar area, and various parts of the restaurant, both interior and exterior. This role is essential in ensuring that the guest experience is smooth and memorable by supporting servers, bartenders, and hosts in a seamless manner. The Busser/Food Runner helps deliver food and beverages efficiently, assists with refilling drinks, and ensures that every guest's needs are met promptly. Responsibilities also include resetting tables, cleaning, restocking supplies, and communicating with team members to manage table flow effectively.
The position offers an excellent opportunity for individuals passionate about hospitality, food, and wine, who thrive in a team-oriented environment. Cooper's Hawk offers competitive pay, opportunities for team member incentives and rewards, and flexible schedules that accommodate various lifestyles. In addition, the job includes access to a variety of healthcare benefits (medical, prescription, dental, vision), flexible and health savings accounts, life and disability benefits, and a 401(k) retirement plan with company match. The company also promotes employee wellness via assistance programs focusing on mental health, legal, and financial counseling.
Team members receive incredible benefits, including substantial discounts on dining, carryout orders, retail wine purchases, and private events, along with monthly complimentary wine tastings. Other valuable perks include pay access prior to payday, paid time off, car rental discounts, career development opportunities through education programs, milestone recognition, and a variety of insurance benefits for pets, life, auto, and home/property. Cooper's Hawk's inclusive and supportive culture fosters growth, well-being, and job satisfaction, making it an excellent workplace for those looking to build a career in hospitality.
The Busser/Food Runner role is not just about cleaning and delivering food; it is about enhancing the guest experience by creating a welcoming atmosphere and ensuring all operational aspects of the front-of-house run smoothly. This role requires a person who demonstrates Cooper's Hawk values, is friendly and outgoing, enjoys working in a fast-paced environment, and thrives on communication and teamwork. The position requires flexibility, physical stamina, and the ability to stay calm under pressure while delivering outstanding service consistently.
Job Requirements
- Must represent Cooper's Hawk values
- must be at least 18 years of age
- experience in a casual dining or upscale restaurant preferred
- passion for people, wine, food, and service
- outgoing personality with interpersonal skills
- an individual who thrives in a team-based environment
- ability to communicate clearly with guests, managers, and team members
- must be able to read, write and understand English and utilize basic math functions
- ability to work flexible shifts and schedules, inclusive of weekends and holidays
- ability to work calmly under pressure
- ability to stand and walk up to 10 hours per shift
- ability to carry up to 40 pounds
- ability to exert fast-paced mobility for periods of up to 6 hours in length
- ability to perform essential functions to Cooper's Hawk standards with reasonable accommodations
Job Qualifications
- Experience in a casual dining or upscale restaurant preferred
- passion for people, wine, food, and service
- outgoing personality with interpersonal skills
- an individual who thrives in a team-based environment
- ability to communicate clearly with guests, managers, and team members
- must be able to read, write and understand English and utilize basic math functions
Job Duties
- Assist team members in creating a personalized experience for every guest on every shift
- clean and reset tables and/or the bar top once guests have left
- run food in an efficient and safe manner to guest tables
- prepare carryout bags and run carryout order to the tasting room
- pre-bus tables as necessary
- communicate with hosts regarding open tables and tables that are about to turnover
- ensure proper table and station appearance
Job Criteria
Experience
No experience required
Job Location
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