Busser / Service Support

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $11.25 - $16.50
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k)
Free games
flexible schedules
team environment

Job Description

Dave & Buster's is a premier entertainment and dining establishment known for its unique blend of high-quality food, delicious drinks, and an immersive gaming experience. Founded as a place where friends and families can come together to celebrate and have fun, Dave & Buster's has successfully combined a restaurant, bar, and interactive game area all under one roof. This vibrant environment offers a dynamic and engaging atmosphere that differs from traditional dining experiences, ensuring guests enjoy every visit. The company operates numerous locations across the United States and is recognized for its commitment to both guest satisfaction and employee well-being.

This position at Dave & Buster's plays a critical role in supporting the front of house staff including bartenders, cocktail servers, and wait staff by maintaining a clean and organized service area. The role involves ensuring the highest standards of cleanliness and readiness are met to facilitate fast, friendly, and accommodating service to all guests. As a team member in this position, you are essential in delivering the unparalleled guest experience that Dave & Buster's is known for, which combines excellent food, expertly crafted drinks, and engaging games in a lively environment designed for celebrations and social gatherings.

The job offers flexibility in schedules, making it ideal for students or individuals balancing other commitments. You will interact with hundreds of guests on busy days, requiring a friendly demeanor, strong communication skills, and a positive attitude. This role is not just about cleaning; it involves being an active participant in the overall guest experience. Responsibilities include managing bus stand cleanliness, restocking supplies, clearing and resetting tables, assisting in party setups, and ensuring proper food presentation before delivery to tables.

Employment with Dave & Buster's offers more than just a job; it also includes access to an attractive benefits package, which features medical, dental, vision plans, a 401(k) retirement savings plan, and unique perks such as free games. The company fosters a supportive team atmosphere where co-workers are described as awesome, contributing to a workplace culture that values collaboration and positivity. The employment type is typically part-time or flexible hours, suitable for candidates who may be attending school or working additional jobs.

The role requires adherence to all company safety and sanitation policies and procedures to maintain a secure environment for guests and team members alike. Additionally, the position necessitates the ability to work days, nights, or weekends as required, adapting to the fast-paced and sometimes noisy atmosphere the entertainment industry demands. The minimum age requirement is 16 years, and while previous experience in a restaurant or bar setting is preferred, it is not mandatory. This inclusive hiring approach allows individuals with varying backgrounds to join the team and grow with the company.

In summary, this position at Dave & Buster's is a rewarding opportunity for those seeking a lively work environment where no two days are the same. It combines hospitality with entertainment, requiring an energetic team player who enjoys customer interaction and takes pride in delivering excellent service. The job is physically engaging, demanding prolonged periods of standing and lifting, but offers a fun and supportive work culture, competitive hourly wage starting at $16.9, and comprehensive benefits that make it an attractive employment option within the hospitality and entertainment industry.

Job Requirements

  • Must be at least 16 years of age
  • Ability to work days, nights and/or weekends as required
  • Ability to work in noisy, fast paced environment with distracting conditions
  • Ability to read and write handwritten notes
  • Ability to lift and carry up to 30 pounds
  • Ability to move about facility and stand for long periods of time
  • Ability to walk or stand 100 percent of shift

Job Qualifications

  • Must be at least 16 years of age
  • Must demonstrate ability to clearly communicate with guests and team members
  • Restaurant and/or bar experience preferred but not required
  • Ability to work in a fast-paced environment
  • Ability to work flexible hours including days, nights and weekends
  • Strong team player with a positive attitude

Job Duties

  • Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • Adhere to all company safety and sanitation policies and procedures
  • Maintain bus stand cleanliness and stock supplies
  • Ensure wait stations remain clean
  • Empty trash and spot sweep floors as needed or when requested by management
  • Perform opening and closing responsibilities including party breakdown duties
  • Restock and prepare supplies for shift change and close
  • Ensure food is properly garnished prior to delivery to guests
  • Follow all tray procedures to minimize loss and ensure timely food delivery
  • Buss and reset tables
  • Deliver food to tables and ensure guest satisfaction
  • Offer assistance by clearing dishes and glassware and refilling beverages
  • Assist in party setup
  • Maintain cleanliness of restrooms and restock supplies
  • Clean high chairs and booster chairs
  • Assist other team members as needed or when business demands
  • Maintain a friendly attitude and smile while working shifts including days, nights and weekends

Job Criteria

Experience

Entry Level (1-2 years)


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