BUSSER- RUSTY BUCKET HILLIARD

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.25 - $15.00
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Work Schedule

Standard Hours
Flexible
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Benefits

opportunities for career growth
Dining Discounts
health benefits
Paid Time Off
flexible scheduling
closed major holidays
inclusive environment

Job Description

Rusty Bucket Restaurant and Tavern is a well-established dining destination known for its warm hospitality and commitment to creating an inclusive, welcoming atmosphere for guests and employees alike. As a company deeply rooted in values of community, teamwork, and genuine service, Rusty Bucket emphasizes what it calls "Great People Delivering Genuine Hospitality." With more than 60 restaurant locations, Rusty Bucket fosters a culture where associates are valued and offered plenty of growth opportunities. The company maintains an inclusive, fun, and creative work environment that supports flexibility, personal development, and a positive attitude. Associates benefit from health coverage, dining discounts, paid time off, and flexible scheduling options. Importantly, the organization takes pride in promoting from within, with 80 percent of all positions filled by internal candidates. This reflects their commitment to nurturing talent and rewarding dedication.

The role of a Busser at Rusty Bucket Restaurant and Tavern is a vital component of the overall dining experience. The busser plays an essential support role, working closely with servers, hosts, and management to ensure the restaurant operates smoothly and guests have an exceptional visit. The primary goal of a busser at Rusty Bucket is to help create "Raving Fans" out of their customers, associates, vendors, partners, and the communities they serve. This means delivering hospitality that exceeds expectations, with a genuine mindset focused on kindness, leadership, and positivity.

In this position, effective communication and teamwork are paramount, as bussers assist their coworkers in numerous ways throughout their shift. They uphold strict cleanliness and safety standards to maintain the best dining environment. Tasks include timely attendance, proper uniform maintenance, and personal hygiene. The busser also responds promptly and courteously to guest inquiries, helps resolve complaints prioritizing guest satisfaction, and contributes suggestions for improving operations in a constructive manner. Essential safety and sanitation guidelines are to be rigorously observed, ensuring compliance with all national, state, and local regulations.

Rusty Bucket’s bussers are expected to embody hospitality standards, assisting customers and associates alike to foster a friendly and efficient dining atmosphere. The position is particularly ideal for individuals who thrive in a team setting, exude a "Yes is the Answer!" mentality, and appreciate the importance of teamwork, family, and community.

Job Requirements

  • High school diploma or equivalent preferred
  • prior food service or hospitality experience preferred
  • ability to communicate effectively
  • available to work flexible hours including weekends and holidays
  • ability to stand for extended periods
  • commitment to maintaining cleanliness and safety standards
  • positive attitude with teamwork focus

Job Qualifications

  • High school diploma or equivalent preferred
  • prior experience in hospitality or food service is beneficial
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • team-oriented mindset
  • positive attitude and willingness to help others
  • basic knowledge of safety and sanitation practices

Job Duties

  • Report to work on time as scheduled
  • maintain uniform and personal hygiene according to restaurant standards
  • exemplify hospitality standards by assisting guests and answering questions
  • handle guest requests and complaints prioritizing satisfaction
  • cooperate with management and co-workers and assist when needed
  • follow all safety, health, and sanitation guidelines
  • know and adhere to emergency procedures

Job Criteria

Experience

Entry Level (1-2 years)


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