Busser- Room Service

The company is a hospitality establishment that operates in a high-volume restaurant environment, dedicated to delivering exceptional guest experiences through professional and personalized service. Known for its commitment to the highest standards of hospitality, the company embraces a core set of values represented by the acronym K.E.E.P, which stands for Kindness, Engagement, Empathy, and Positivity. These values are deeply ingrained in the company culture and guide every interaction between staff members and guests, ensuring that each service encounter is memorable and reflective of the brand's commitment to excellence.

This particular role is instrumental in maintaining the smooth operation of the Room Service department. The position involves retrieving, breaking down, and setting Room Service tables, as well as assisting Food Servers to provide quality guest service. Candidates filling this role will be expected to uphold the company’s high standards of appearance and conduct, embodying the core values to create a warm and welcoming environment for guests. The role requires attentiveness, efficiency, and a willingness to contribute to the overall success of the dining experience through teamwork and detailed attention to assigned tasks.

Duties include preparing the service area with necessary supplies, attending pre-shift meetings to stay informed about daily operations, and handling various cleaning and setup tasks to keep the Room Service area functioning efficiently. The position also demands that individuals are familiar with sorting and handling china, silverware, glassware, and linens according to established procedures, ensuring cleanliness and presentation standards are met consistently. Moreover, the role extends to assisting Food Servers by maintaining beverage stations and completing all assigned side work tasks.

The environment is dynamic and fast-paced, suitable for individuals who thrive in teamwork settings and are committed to delivering excellent service while maintaining safety and cleanliness standards. This is a non-tipped position, emphasizing the importance of a dependable and dedicated team member who values the company’s culture and service expectations. The company provides training for candidates willing to learn, although experience in high-volume restaurant settings is preferred, highlighting an opportunity for growth and development within the hospitality industry. This position requires a minimum age of 18 and proficiency in English to effectively communicate with guests and team members, ensuring all service standards and procedures are clearly understood and followed.