Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $10.50 - $15.25
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Meal Allowances
Retirement Plan
Training and Development
uniform provided

Job Description

Little America Hotel is a distinguished hospitality establishment known for its commitment to exceptional guest experiences and high service standards. As a premier hotel, it offers a range of amenities including comfortable accommodations, dining options, and event spaces, making it a favored destination for travelers and locals alike. Among its acclaimed offerings is The Coffee Shop, a popular restaurant within the hotel that serves an array of delicious meals and beverages in a welcoming and elegant atmosphere. Little America Hotel prides itself on its dedication to quality, hospitality, and creating memorable experiences for every guest, which positions it as a leader in the hospitality industry.

The role of Busser at The Coffee Shop is an essential entry-level position within the restaurant team that supports the wait staff and ensures a seamless dining experience for patrons. This position involves various responsibilities focused on maintaining an organized, clean, and well-stocked dining environment. The Busser plays a crucial support role by assisting with setting up dining areas, serving plates, glasses, and silverware, refilling beverages, and cleaning tables promptly after guests leave. This fast-paced position demands a proactive and energetic approach, physical stamina, and excellent multitasking skills to keep the dining area efficient and inviting.

Working as a Busser offers an excellent opportunity for individuals seeking to start or grow their careers in the hospitality industry. The role exposes employees to the operational aspects of restaurant service, providing valuable hands-on experience. Candidates who thrive in dynamic environments and enjoy interacting with others will find this position rewarding and full of opportunities to develop interpersonal and customer service skills. The Little America Hotel values its team members and fosters a supportive work culture that encourages learning and professional development. Therefore, the Busser position not only contributes to day-to-day restaurant operations but also serves as a stepping stone toward more advanced roles within the hospitality field.

Job Requirements

  • Ability to carry heavy trays and stand for long durations
  • Basic understanding of food safety and hygiene
  • Prior experience in a similar hospitality role is a plus
  • Willingness to work flexible hours including weekends, holidays, and varying shifts
  • Strong communication and teamwork skills

Job Qualifications

  • Flexibility to work in shifts, including weekends and holidays, mornings and evenings
  • Understanding of hygiene and food safety rules
  • Physical ability and stamina to carry heavy trays and stand for long hours
  • Ability to multitask and remain calm and professional in a fast-paced environment

Job Duties

  • Prepare dining areas after guests are seated
  • Decorate tables with candles, napkins, linens and flowers
  • Place tableware and condiments on tables
  • Serve water and welcome snacks, like breadsticks
  • Refill beverages and take orders
  • Remove dirty utensils and replenish, as needed
  • Provide special silverware sets to families with young children
  • Clean and reset tables after guests leave
  • Maintain health and safety regulations at all kitchen and dining areas

Job Criteria

Experience

Entry Level (1-2 years)


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