
Job Overview
Compensation
Hourly
Range $10.25 - $15.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
Job Description
The SERG Restaurant Group is a renowned restaurant organization committed to delivering exceptional dining experiences through a dedication to quality service and hospitality. With a portfolio that includes multiple dining establishments, the group is known for its high standards, consistent excellence, and welcoming atmosphere. At the heart of this mission is a team of professionals dedicated to maintaining the impeccable environment and smooth operation critical to guest satisfaction and operational success.
We are currently seeking motivated and detail-oriented Buspersons to join our team. This role is essential in supporting the front-of-house operations by ensuring tables are promptly cleared and reset, dining areas remain clean, and all necessary supplies are available to create a seamless and enjoyable dining experience for guests. As a Busperson at The SERG Restaurant Group, you will be involved in a variety of tasks that contribute directly to customer satisfaction, including removing used tableware between courses, cleaning and resetting tables after guests leave, and assisting servers with food service when needed. Your efforts facilitate efficient table turnover and help maintain the aesthetic appeal of the restaurant environment.
The position requires excellent communication skills to coordinate effectively with servers, hosts, and fellow employees, thus supporting a collaborative work culture focused on guest service. Additionally, the role involves maintaining cleanliness and organization in various food service areas, such as polishing counters, shelves, and furniture, filling beverage or ice dispensers, and managing supplies like clean linens, silverware, and glassware. Responsibilities also include cleaning spilled food or drink, removing trash, and handling linen supplies.
This role is ideal for individuals who take pride in their work, enjoy being part of a dynamic team, and possess a strong work ethic focused on excellence and service. The SERG Restaurant Group encourages all employees to participate in team meetings and contribute ideas for continuous improvement, ensuring every shift operates smoothly and guests receive the highest level of hospitality. This Busperson position offers a meaningful opportunity to build a career in the hospitality industry within a respected restaurant group, with the potential for growth and advancement.
We are currently seeking motivated and detail-oriented Buspersons to join our team. This role is essential in supporting the front-of-house operations by ensuring tables are promptly cleared and reset, dining areas remain clean, and all necessary supplies are available to create a seamless and enjoyable dining experience for guests. As a Busperson at The SERG Restaurant Group, you will be involved in a variety of tasks that contribute directly to customer satisfaction, including removing used tableware between courses, cleaning and resetting tables after guests leave, and assisting servers with food service when needed. Your efforts facilitate efficient table turnover and help maintain the aesthetic appeal of the restaurant environment.
The position requires excellent communication skills to coordinate effectively with servers, hosts, and fellow employees, thus supporting a collaborative work culture focused on guest service. Additionally, the role involves maintaining cleanliness and organization in various food service areas, such as polishing counters, shelves, and furniture, filling beverage or ice dispensers, and managing supplies like clean linens, silverware, and glassware. Responsibilities also include cleaning spilled food or drink, removing trash, and handling linen supplies.
This role is ideal for individuals who take pride in their work, enjoy being part of a dynamic team, and possess a strong work ethic focused on excellence and service. The SERG Restaurant Group encourages all employees to participate in team meetings and contribute ideas for continuous improvement, ensuring every shift operates smoothly and guests receive the highest level of hospitality. This Busperson position offers a meaningful opportunity to build a career in the hospitality industry within a respected restaurant group, with the potential for growth and advancement.
Job Requirements
- Ability to stand for extended periods
- capability to lift heavy trays and dishware
- willingness to work flexible hours including evenings, weekends, and holidays
- must be punctual and reliable
- ability to follow instructions and work efficiently under pressure
- customer service orientation
- basic literacy and numeracy skills
Job Qualifications
- High school diploma or equivalent preferred
- previous experience in a restaurant or hospitality environment is an advantage
- ability to work collaboratively in a team setting
- good communication skills
- strong attention to detail
- physical stamina to perform duties that require standing, lifting, and carrying
- basic knowledge of food safety and hygiene practices
Job Duties
- Remove used tableware between courses
- clear and reset tables after guests leave
- promote, work, and act in a manner consistent with the mission of The SERG Restaurant Group
- set tables with clean linens, condiments, or other supplies
- clear tables after guests, wipe tables or seats with dampened cloths or replace dirty tablecloths
- promptly clean table tops, chairs, booths, and the floor under and around tables between guests
- scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning
- take soiled tableware to the designated area, and unload, sort and stack silverware, dishes, and glassware for cleaning
- carry food, dishes, trays, or silverware from kitchens or supply areas to serving counters
- clean up spilled food or drink or broken dishes and remove trash
- maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays
- clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of the restaurant, and mop or vacuum floors
- fill beverage or ice dispensers
- communicate with server and host or hostess to expedite efficient seating, table utilization, and customer service
- obtain service area assignment at the beginning of each shift
- attend all scheduled employee meetings and offers suggestions for improvement
- coordinate with and assist fellow employees to meet guests needs and support the operation of the restaurant
- fill-in for fellow employees where needed to ensure guest service standards and efficient operations
- serve guests, bread, water and butter upon their arrival, and provide refills as needed
- serve food to guests when servers need assistance
- promptly greet guests as they are seated and serve ice water, coffee, rolls, or butter to guests
- wash glasses or other serving equipment at bars
- stock refrigerating units with wines or bottled beer or replace empty beer kegs
- carry linens to or from laundry areas
Job Criteria
Experience
No experience required
Job Location
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