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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Life insurance
Disability insurance
Job Description
Hard Rock Casino Bristol is a renowned entertainment and gaming establishment dedicated to providing an exceptional guest experience through its various food and beverage services. As part of the Hard Rock brand, the casino not only focuses on offering top-tier gaming options but also emphasizes the quality and hospitality of their food and beverage departments. Their commitment to team members' health and well-being is evident in the comprehensive benefits package designed to support employees and their families, fostering a healthy work-life balance and professional growth. Benefits vary with employment status and are detailed further on the company’s career site. This... Show More
Job Requirements
- Must obtain and maintain all licenses and certifications per federal, state, and Virginia Lottery
- Must successfully pass background check
- Must successfully pass drug screening
- Must be at least 21 years of age
- Must be able to work holidays, weekends, and flexible shifts
- Ability to stand 50% of shift, walk 45% of shift, and sit 5% of shift
- Ability to withstand noisy and smoke-filled environments
- Must be able to stand, walk, use hands to finger, handle or feel objects, tools, or controls, and reach with arms and hands
- Must regularly lift and move up to 50 pounds
Job Qualifications
- High school diploma or G.E.D. equivalency preferred
- Ability to read and write English required
- One-year guest service experience in family or formal dining preferred
- Casino Food and Beverage experience preferred
- Valid Food Handlers Card required
- Valid Liquor License required
- Valid Gaming Badge required
- Good communication and interpersonal skills
- Positive, friendly, and outgoing attitude
- Ability to handle stressful situations effectively
Job Duties
- Create an atmosphere that induces guests to choose Hard Rock Casino Bristol for gaming entertainment
- Greet each guest and provide outstanding customer service
- Supply all food items needed to maintain efficient operations
- Prepare and upkeep food lines and self-service stations
- Transport food items from kitchen to respective areas
- Inform chefs of needed prepared food items
- Assist in kitchen with product preparation and dishwashing
- Monitor food temperatures in holding units
- Maintain appearance of food according to sanitation codes
- Maintain all beverage areas with necessary beverages
- Complete all set-up duties on time
- Ensure cleanliness and appearance of assigned areas and kitchen
- Assist main kitchen with preparation of various dishes
- Rotate and maintain all food inventory
- Use proper transfer slips for food items
- Load and organize plates and bowls
- Put away and rotate dry goods and storeroom orders
- Interact positively with guests to enhance relations
- Bus tables after guest meals and maintain 15-20 tables
- Transport dish cart to and from service stations
- Maintain cleanliness in server stations and dining room
- Adhere to cash handling policies
- Remove dirty dishes and glassware promptly
- Refill drinks as needed
- Complete opening and closing duties
- Check and clean equipment regularly, communicate repairs
- Collaborate considerately with team members
- Advise supervisor when supplies are needed
- Inform supervisor of guest needs requiring accommodations
- Check with supervisor before ending shift
- Perform other duties as directed by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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