Busser - Luke Restaurant

New Orleans, LA, USA|

Job Overview

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Uniform allowance

flexible schedule

Professional development opportunities

Job Description

BRG is a reputable dining establishment known for its commitment to providing excellent service and a welcoming atmosphere for guests. As a well-established restaurant, BRG prides itself on maintaining high standards in both food quality and customer experience. The restaurant emphasizes teamwork, professionalism, and efficiency across all staff members to ensure that every guest receives exceptional dining experiences. BRG also values creating a positive work environment where employees are encouraged to grow and contribute meaningfully to the team's success.

The Busser role at BRG is an integral part of the front-of-house team, responsible for maintaining the cleanliness and organization of the dining area to enhance the overall guest experience. Bussers are tasked with clearing and resetting tables efficiently during busy service times, assisting servers, and supporting the smooth operation of the restaurant. A successful candidate for this position should have a strong team spirit, excellent communication skills, and the ability to manage time effectively to meet service demands. This role requires physical stamina and attention to detail, as well as knowledge of the menu to assist guests directly when needed. The busser helps ensure that the dining environment remains neat and inviting, contributing to the positive impression that BRG aims to leave with its guests. This position is vital in upholding the restaurant’s standards of cleanliness and customer service, making it suitable for individuals who enjoy working in a fast-paced team-oriented setting with a focus on customer satisfaction.

Job Requirements

High school graduate or equivalent preferred
a minimum of 3 years experience in a similar role preferred
ATC Responsible Vendor's license
basic math and computer tablet skills
ability to stay professional in a stressful work environment
ability to work in a team environment and maintain a professional manner
superb multitasking skills and an eye for detail
available to work different hours including weekends days nights and holidays
positive engaging personality and professional appearance
ability to uphold company standards relating to appearance and dress
exceptional interpersonal and communication skills as well as strong task and time management abilities
ability to stand walk bend and lift for extended periods eight or more hours
able to lift push pull and carry a minimum weight up to 50 lbs
able to stand and walk for extended periods of time up to eight hours per day
able to reach above head and shoulder levels
able to twist kneel bend and crawl
able to squat and crouch
able to perform sweeping motion front to back and side to side
able to work in confined spaces
able to tolerate exposure to dust and cleaning chemicals
able to climb stairs and ladders
manual dexterity
knowledge of principles and processes for providing customer services including meeting quality standards and company standard policies and procedures
able to listen and follow instructions work unsupervised and adapt to changing situations
displays integrity and honesty and maintains a positive attitude towards managers co workers guests and visitors
comply with all company policies

Job Qualifications

High school graduate or equivalent preferred
a minimum of 3 years experience in a similar role preferred
ATC Responsible Vendor's License
basic math and computer tablet skills
ability to stay professional in a stressful work environment
ability to work in a team environment and maintain a professional manner
superb multitasking skills and an eye for detail
positive engaging personality and professional appearance
ability to uphold company standards relating to appearance and dress
exceptional interpersonal and communication skills as well as strong task and time management abilities
ability to listen and follow instructions work unsupervised and adapt to changing situations
displays integrity and honesty and maintains a positive attitude towards managers co workers guests and visitors

Job Duties

Follow company service standards as well as restaurant steps of service at all times
strong communication skills with ability to work well with other team members
maintain a positive attitude in the workplace while treating guests and coworkers with respect
follow company uniform and appearance guidelines
arrive to work on time in uniform and prepared for your shift
abide by state liquor laws including maintaining a current Louisiana Responsible Vendor's Permit
practice step consolidation and is efficient with time management
maintain a continual eye for detail
properly set-up your assigned station and perform all opening side work completely
maintain a clean work environment throughout the shift
bussing cleaning sanitizing tables and resetting them appropriately
assisting the servers with pre-bussing clearing tables running drinks and food and relaying any messages they receive from the guest to the server or a manager
sweeping under tables after guests leave
polishing plates silverware glassware and barware consistently throughout the shift
bringing out polished glasses plates and rolled silverware into the restaurant and placing them appropriately at the designated stations
refilling water pitchers that go on tables and placing them in the cooler
having knowledge of all menu items so that they can be easily recognized and so that any questions the guests may have can be answered
complete closing side work and station break down before leaving the restaurant
work efficiently and complete required tasks within assigned time frame
attend all scheduled employee meetings and participate in a meaningful way
other duties as assigned