Busser - Hiring Immediately

Katy, TX, USA|

Job Overview

Employment Type

Part-time

Compensation

Hourly

Exact $7.25

Work Schedule

Weekend Shifts

Benefits

PTO

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

short term disability

long term disability

401k

Job Description

MH Restaurants is a reputable dining establishment known for delivering quality food, exceptional service, and a pleasant dining atmosphere. As part of the hospitality industry, MH Restaurants proudly operates a chain of restaurants dedicated to providing memorable dining experiences to guests. With a strong commitment to customer satisfaction and employee development, this company fosters a dynamic and team-oriented environment for its workforce. MH Restaurants values integrity, consistent quality, and a culture of learning and growth among its employees. As a company, it offers competitive hourly wages with additional tip opportunities and a comprehensive benefits package for eligible employees after one year of continuous service.

The Busser role at MH Restaurants plays a crucial part in maintaining the smooth flow of the dining experience. The Busser is responsible for interacting with guests to ensure they have a wonderful dining experience while supporting the service team. This hourly position pays $7.25 per hour plus tips, which can supplement the overall earnings significantly. In addition to earning through tips, employees who maintain an average of 30 work hours per week and have completed one year of service become eligible for a variety of benefits including paid time off (PTO), medical, dental, and vision insurance, life insurance, short and long-term disability coverage, and participation in a 401K retirement savings plan.

The duties of the Busser encompass essential tasks that contribute to both guest satisfaction and restaurant cleanliness. Key responsibilities include delivering condiments and table accompaniments when guests arrive, refilling beverages, removing used tableware between courses, and clearing and resetting tables promptly after guests depart. Moreover, the Busser supports maintaining overall cleanliness of the restaurant and outdoor dining areas through sweeping, vacuuming, dusting, and cleaning glass doors and windows. This position requires excellent communication skills to work effectively with servers, kitchen staff, management, and guests to ensure a seamless service delivery. The Busser also aids in cross-training with other roles to provide consistent service quality. This position is perfect for individuals who enjoy a fast-paced environment and have a passion for hospitality, guest interaction, and teamwork. Employees must demonstrate ethical business practices and maintain the company’s dress code and uniform standards. Additionally, this role requires attendance in mandatory meetings and completing training tasks assigned through the company’s training portal. The Busser position offers an excellent opportunity for growth within MH Restaurants and to develop valuable skills in the restaurant and hospitality industry.

Job Requirements

high school diploma or equivalent preferred
previous guest service experience preferred
commitment to quality service, and food and beverage knowledge
must be able to work nights, weekends and some holidays
flexible schedule helpful
valid Food Handler Certificate required

Job Qualifications

high school diploma or equivalent preferred
previous guest service experience preferred
commitment to quality service, and food and beverage knowledge
must be able to work nights, weekends and some holidays
flexible schedule helpful
valid Food Handler Certificate required

Job Duties

maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc. as needed
demonstrate excellent communication skills including telephone etiquette
communicate special guest needs to servers and restaurant supervisors
collect and maintain cleanliness of dining menus throughout the restaurant
maintain communication with management, kitchen staff, service staff and guests to ensure dining details are handled properly and guest concerns are addressed
demonstrate thorough knowledge of restaurant offerings to communicate with guests and prepare them for their dining experience
provide guidance to guests on dining options and general restaurant information
promptly greet guests as they are seated and bring water to table
remove used tableware between courses and aid in providing tableware for next course including rolling sliver duties
take soiled tableware to dish room and unload, sort and stack silverware, dishes, glassware, etc. in designated areas in the soiled dish drop off area
between seating’s promptly clean table tops, chairs and booths
check floor and clean as required
reset and arrange tabletop
performing basic cleaning tasks as needed or directed by supervisor
inspect assigned restroom every 30 minutes and clean as needed
communicate with server to assure efficient seating, table utilization and customer service
assist server with food delivery, especially with large parties during peak periods
thank guests as they are leaving
be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor
follow all policies and procedures of MH Restaurants
attend all mandatory meetings as directed
perform other tasks, including cross-training as directed
maintain dress code and uniform standard
complete required training assigned through the company training portal
adhere to consistent and reliable work schedule
demonstrate ethical business practices and integrity in all interactions to uphold the MH Restaurants group brand
effectively perform duties and responsibilities in a safe manner
other duties as assigned