Busser - Hiring Immediately

The Woodlands, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Exact $7.25

Benefits

Paid Time Off

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

short-term disability

long-term disability

401k

Job Description

MH Restaurants is a renowned hospitality group passionate about providing exceptional dining experiences to guests. With multiple locations known for their warm atmosphere and quality service, MH Restaurants focuses on creating memorable moments through attentive customer care and high standards in food and beverage offerings. The company prides itself on fostering a team-oriented environment where employees are valued and empowered to grow professionally within the food service industry. As part of the hospitality sector, MH Restaurants emphasize a commitment to excellence and continuous improvement in service delivery. Employment with MH Restaurants offers hourly wage compensation along with potential benefits after meeting eligibility criteria based on tenure and hours worked. The team member roles are versatile, dynamic, and integral to maintaining a smooth and enjoyable dining operation for every guest.

The Busser position at MH Restaurants is a vital role dedicated to supporting the front-of-house team in delivering a seamless dining experience. This role is designed for individuals who enjoy interacting with guests and thrive in a fast-paced environment. Busser responsibilities go beyond clearing tables; they are instrumental in maintaining a clean and welcoming atmosphere by managing cleanliness in both indoor and outdoor dining areas. The role involves assisting servers by delivering table accompaniments like condiments, providing beverage refills, and helping with food delivery when needed, especially during busy periods. The Busser is also responsible for promptly resetting tables to ensure efficient turnover and is frequently cross-trained in other service tasks to provide consistent operational support. Employees who fill this position demonstrate excellent communication skills, attention to detail, and a strong work ethic. Working at a standard hourly wage of $7.25 plus tips, employees become eligible for a comprehensive benefits package after one year of service with an average of 30 hours worked weekly. Benefits include paid time off (PTO), medical, dental, vision, life insurance, short and long-term disability plans, and a 401K retirement option. This role requires flexibility in scheduling, including nights, weekends, and some holidays, aligning with the hospitality industry’s demand for varied working hours. Overall, the Busser position at MH Restaurants offers a meaningful opportunity to contribute to guest satisfaction and to grow in a supportive, fast-paced restaurant environment while enjoying competitive compensation and benefits.

Job Requirements

High school diploma or equivalent preferred
Previous guest service experience preferred
Valid Food Handler Certificate required
Must be able to work nights, weekends and some holidays
Flexible schedule helpful

Job Qualifications

High school diploma or equivalent preferred
Previous guest service experience preferred
Commitment to quality service, and food and beverage knowledge
Must be able to work nights, weekends and some holidays
Flexible schedule helpful
Valid Food Handler Certificate required

Job Duties

Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc. as needed
Demonstrate excellent communication skills including telephone etiquette
Communicate special guest needs to servers and restaurant supervisors
Collect and maintain cleanliness of dining menus throughout the restaurant
Maintain communication with management, kitchen staff, service staff and guests to ensure dining details are handled properly and guest concerns are addressed
Demonstrate thorough knowledge of restaurant offerings to communicate with guests and prepare them for their dining experience
Provide guidance to guests on dining options and general restaurant information
Promptly greet guests as they are seated and bring water to table
Remove used tableware between courses and aid in providing tableware for next course including rolling silver duties
Take soiled tableware to dish room and unload, sort and stack silverware, dishes, glassware, etc. in designated areas in the soiled dish drop off area
Between seatings promptly clean table tops, chairs and booths
Check floor and clean as required
Reset and arrange tabletop
Performing basic cleaning tasks as needed or directed by supervisor
Inspect assigned restroom every 30 minutes and clean as needed
Communicate with server to assure efficient seating, table utilization and customer service
Assist server with food delivery, especially with large parties during peak periods
Thank guests as they are leaving
Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor
Follow all policies and procedures of MH Restaurants
Attend all mandatory meetings as directed
Perform other tasks, including cross-training as directed
Maintain dress code and uniform standard
Complete required training assigned through the company training portal
Adhere to consistent and reliable work schedule
Demonstrate ethical business practices and integrity in all interactions to uphold the MH Restaurants group brand
Effectively perform duties and responsibilities in a safe manner
Other duties as assigned