Busser - High Paying $$

Job Overview

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Compensation

Hourly
Range $10.50 - $15.25
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Meals
flexible scheduling
Retirement Plan
Employee Discounts

Job Description

Eddie Merlot's is a renowned upscale steakhouse restaurant dedicated to providing guests with an exceptional dining experience through superior hospitality and high-quality service. Known for its warm and inviting atmosphere, Eddie Merlot's combines an elegant setting with a focus on premium steaks, fresh seafood, and fine wines. The restaurant prides itself on maintaining meticulous standards to ensure every guest feels valued and enjoys a memorable meal. With a commitment to excellence, Eddie Merlot's fosters a team environment where every team member contributes to the overall success and guest satisfaction.

The Busser role at Eddie Merlot's is pivotal in maintaining the smooth operation of the dining room. Bussers play a key part in delivering superior guest service by ensuring that the dining environment is clean, well-organized, and ready to accommodate incoming guests efficiently. This position involves responsibilities such as setting and resetting tables according to the restaurant’s exacting standards, keeping water glasses refilled, and serving bread to guests, all of which enhance the overall dining experience. Additionally, Bussers assist with restocking clean plates, silverware, and glassware to enable the serving staff to perform their duties without interruption.

This role demands a high level of teamwork, as Bussers work closely with Servers, Bartenders, and management to anticipate and respond to guest needs promptly. Their attentiveness contributes to the restaurant’s reputation for exceptional service and hospitality. The position requires completion of initial and ongoing training modules to ensure that all procedures and service standards are met consistently. Bussers must maintain a professional appearance and punctual attendance, communicate effectively with managers regarding daily operations, and adapt to busy periods, large parties, or special event needs.

Bussers at Eddie Merlot's are also expected to assist in bakery duties such as baking bread and serving butter alongside refills. They handle the proper packaging and delivery of take-home items and contribute to a positive guest experience by thanking guests and inviting them back. This role also includes performing closing duties and maintaining cleanliness and orderliness throughout the shift to uphold the restaurant's high standards.

This is a part-time or full-time position depending on scheduling and is ideal for individuals who thrive in fast-paced environments and enjoy contributing to a collaborative team setting. Eddie Merlot's values employees who take initiative, demonstrate reliability, and uphold the company’s policies and procedures related to food handling, sanitation, safety, and alcohol regulations. Experience in a similar role or the hospitality industry is beneficial but not always mandatory for the right candidate dedicated to delivering excellent guest service.

Job Requirements

  • Must be at least 18 years old
  • Ability to pass training modules
  • Reliable attendance and punctuality
  • Professional appearance and uniform adherence
  • Ability to follow instructions and work collaboratively
  • Capable of handling physical demands of the role
  • Availability to work flexible hours including nights, weekends, and holidays

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a restaurant or hospitality setting is an asset
  • Strong communication and interpersonal skills
  • Ability to work efficiently in a fast-paced environment
  • Team-oriented with a positive attitude
  • Attention to detail and commitment to cleanliness
  • Basic knowledge of food safety and sanitation practices
  • Ability to stand for extended periods and perform physical tasks

Job Duties

  • Complete and pass required training modules
  • Know and adhere to your work schedule and professional appearance standards
  • Communicate with manager regarding reservations and special event needs
  • Set up station and dining room according to standard procedures
  • Maintain assigned dining room section and assist other areas as needed
  • Bake bread and serve bread and butter with refills
  • Keep water glasses filled and maintain table cleanliness
  • Remove dishes, silverware, and glassware promptly
  • Package take-home items and deliver to guests
  • Thank guests and invite them to return
  • Perform side duties, closing duties, and other tasks assigned by managers
  • Maintain clean and orderly service stations
  • Provide basic information about Eddie Merlot's to guests
  • Follow all company policies, safety, and sanitation standards
  • Communicate guest feedback and improvement suggestions to managers
  • Support team members by assisting with their duties when needed
  • Work banquets, meetings, and special events as scheduled

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