USC Gould School of Law logo

Busser (Guest Services Representative)

Job Overview

briefcase

Employment Type

Hourly
moneybag

Compensation

Hourly
Exact $25.50
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Retirement Plan
Paid Time Off
Employee Discounts
Career development opportunities
Employee wellness programs
Flexible work schedule

Job Description

USC Hospitality is a prominent food service provider affiliated with the University of Southern California, serving thousands of students, athletes, faculty, staff, and visitors across its two campuses. As one of the key divisions within USC Auxiliary Services, USC Hospitality represents one of the largest employers on campus and offers a variety of self-operated restaurant concepts that emphasize fresh, made-to-order meals. Known for its commitment to quality and service excellence, USC Hospitality is led by a team of innovative executive chefs and directors passionate about creating nourishing and wholesome dining experiences. The establishments under USC Hospitality offer not only meals but also social spaces where the diverse Trojan community can enjoy quick bites or group meals amid the vibrant campus atmosphere. The organization's dedication to upholding its core values fosters a workplace culture built on mutual respect, trust, and synergy, making it a sought-after employer for those who want to contribute positively to campus life while being part of a dynamic team.

The Busser (Guest Services Representative) position at USC Hospitality presents an exciting opportunity to join this energetic, fast-paced hospitality environment. As a Guest Services Representative, the candidate will play a critical role in delivering exceptional customer service to all guests including students, faculty, staff, and visitors. The role involves welcoming guests warmly, assisting in the maintenance and cleanliness of dining and kitchen areas, supporting food and beverage service, setting up and breaking down dining spaces, and ensuring smooth operational flow during service hours. This position demands a candidate who thrives in a team-oriented setting, who values customer interaction, and is committed to the seamless delivery of high-quality service standards. With an hourly rate of $25.50, this is an ideal entry-level position for individuals seeking experience in the food service industry, especially within an academic community environment. The role encourages development in communication skills, teamwork, and operational knowledge, while fostering a strong connection to USC’s unifying values and mission. Joining USC Hospitality means becoming part of the Trojan Family, benefiting from a diverse, inclusive workplace that prioritizes employee well-being, work-life balance, and career growth. The position offers a unique opportunity to be part of the storied history and vibrant culture of the University of Southern California, contributing daily to the positive experiences of its campus community.

Job Requirements

  • Less than high school education
  • 0 - 6 months experience
  • demonstrated customer service experience
  • experience working in a fast paced working environment
  • ability to effectively communicate in English
  • ability to lift up to 50 lbs

Job Qualifications

  • Demonstrated customer service experience
  • experience working in a fast paced environment
  • ability to communicate effectively in English
  • ability to lift up to 50 lbs
  • strong commitment to USC's unifying values
  • preferred high school or equivalent
  • preferred one year in high volume fast food restaurant, hotel or other food service operation

Job Duties

  • Provide customer services to faculty, staff, students, and guests
  • meet and greet guests
  • provide necessary information to guests
  • maintain the cleanliness of the facilities, equipment, and service wear
  • assist in set-up and break-down of dining room, serving area, buffets, coffee stations, and product displays
  • stock and maintain all supplies, food items, and utensils
  • provide basic hot and cold food and beverage preparation service
  • serve food and beverages to customers
  • assemble and package food and beverage products
  • interpret and execute directions and requests on Banquet Event Order forms
  • provide basic audio-visual service and support
  • open and close facilities as required
  • assist in kitchen sanitation program
  • comply with standard food handling and sanitation procedures
  • adhere to department service standards and to all health, safety and university rules and regulations
  • attend and participate in meetings as required
  • report to station, ready to work at the time work assignment is scheduled to begin
  • perform other related duties as assigned or requested

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef