Busser / Food Runner - Brooklyn Bowl Philly

Philadelphia, PA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Weekend Shifts

Benefits

competitive compensation

Professional career development

healthcare

retirement plans

Tuition Reimbursement

Paid Time Off

Employee ticket program

Job Description

Brooklyn Bowl Philadelphia is an exciting new addition to the iconic Brooklyn Bowl brand, renowned for revolutionizing entertainment spaces. Following the tremendous success of their original Brooklyn location, which was praised as "one of the most incredible places on Earth" by Rolling Stone, Brooklyn Bowl Philadelphia carries forward the tradition of blending premier music, high-energy bowling, exceptional locally brewed beers, and outstanding culinary offerings by the acclaimed Blue Ribbon restaurant group. Situated in the vibrant historic Fishtown neighborhood, adjacent to notable entertainment landmarks like The Fillmore and The Punchline, this venue is an integral part of a thriving entertainment district and is slated to open in the fourth quarter of 2021, marking the brand's fourth location.

Brooklyn Bowl Philadelphia prides itself on its commitment to local craftsmanship, environmental sustainability, and providing an unmatched combination of live music, entertainment, and culinary excellence. This dynamic establishment offers guests an unparalleled night out with 24 bowling lanes, two fully stocked bars featuring a rotating selection of local beers, and an exceptional menu that caters to diverse palates. The venue’s lively atmosphere is enhanced by hosting top-tier live music, making it a sought-after gathering spot for various events and celebrations.

The role of Busser / Food Runner at Brooklyn Bowl Philadelphia is vital to maintaining the smooth and efficient operation of the restaurant and the overall guest experience throughout the venue. This position requires an individual who is highly organized and attentive to detail, ensuring that bus stations and storage rooms remain orderly and stocked, allowing food service personnel quick access to all necessary items. As a Busser / Food Runner, you will be responsible for promptly clearing and resetting tables, assisting food servers, and maintaining a clean and welcoming dining environment.

This role demands excellent communication skills and teamwork, as you will act as a key liaison between the kitchen and the front of house staff. Applicants must be prepared to handle a fast-paced and often loud environment where the ability to multitask and work efficiently under pressure is critical. Responsibilities extend beyond the restaurant to include supporting other venue areas, such as setup, cleanup, and equipment maintenance, further emphasizing the team-oriented nature of this position.

The Busser / Food Runner position at Brooklyn Bowl Philadelphia offers competitive compensation and opportunities for professional career development within a company recognized as a Great Place to Work and named one of Fortune’s World’s Most Admired Companies. You will be part of Live Nation Entertainment, a global leader in live entertainment, providing access to exclusive employee benefits, including healthcare, retirement plans, tuition reimbursement, paid time off, and unique perks like free entry to live events through the employee ticketing program. This role is perfect for individuals who thrive in dynamic environments, appreciate live music and entertainment, and seek growth opportunities within a company setting new standards for hospitality and guest engagement.

Job Requirements

Will be lifting 20-50 pounds repeatedly
must be able to work a flexible schedule including weekends and holidays
ability to work later hours
strong interpersonal and communication skills
ability to work closely and efficiently with others
performing reaching and stooping motions repeatedly
move throughout the bar and venue areas during entire shift
work in environment with loud music, smoke and crowds for extended periods
stand or be in stationary position for entire shift
tolerance of all cultures, music and art forms

Job Qualifications

Experience in a live music environment preferred
experience working in high-volume restaurant, bar or entertainment venue preferred
positive, friendly attitude
strong interpersonal and communication skills
ability to work closely and efficiently with others

Job Duties

Deliver cold and hot items by following instruction from food servers’ orders
clearly describe dishes when delivered to table
stock the kitchen runners’ windows
clear tables promptly after meal
bring soiled dishes, glassware and service items to appropriate areas
clear table of remaining items and wipe clean of any debris after guests leave
help keep all kitchen expedite areas clean and up to Health Code regulations
properly set and clean tables using appropriate silverware, tableware and paper goods
wipe clean items on the table such as condiment containers prior to seating new guests
carry large loads of dishes to kitchen for washing
act as messenger between kitchen and front of house
possess complete knowledge of all menu items including ingredients and preparation methods
ensure bus station, stock rooms and corridors are kept in order
obtain approval for stock requisitions
notify management of malfunctioning equipment
support other venue areas such as setup, cleanup, prep work and equipment maintenance
work as part of a team to provide best overall guest experience