Busser-Food Runner

Cooper's Hawk is a distinguished lifestyle brand that offers a unique blend of a Napa-style tasting room, wine-inspired retail, and a modern yet casual full-service restaurant, bar, and private event space. Established in 2005, the company has built a strong reputation for delivering an exceptional dining experience that perfectly pairs its scratch-kitchen menu items with award-winning wines. The Cooper's Hawk Wine Club, one of the largest in the world, provides members with exclusive benefits, including curated dining and travel experiences, emphasizing the brand's commitment to delivering a high-quality lifestyle to its guests. In addition to their wine-centric offerings, Cooper's Hawk has expanded its culinary footprint through Piccolo Buco, bringing the vibrant flavors of Rome to its patrons. This expansion reflects the company's dedication to innovation while maintaining its core values of hospitality and quality.

At Cooper's Hawk, Bussers and Food Runners play an integral role in creating memorable guest moments by ensuring the restaurant remains clean, organized, and vibrant throughout each shift. This position is vital to the smooth flow of service, where every detail, from running food to resetting tables, contributes to an unparalleled hospitality experience. Teamwork, communication, and attention to every guest and dish are central to the role. Bussers and Food Runners are expected to arrive prepared to maintain a welcoming environment by following daily checklists and prepping their areas accordingly. They take responsibility for resetting tables and bar tops quickly, assisting with running food and clearing dishes, pre-bussing tables, and maintaining stocked and clean glassware, silverware, and dishware.

Effective communication is key, as they coordinate with Hosts, Servers, and Bartenders to keep the dining room moving smoothly and help the team stay stocked and ready. The role also emphasizes personal engagement, encouraging team members to greet guests with enthusiasm, assist with carryout orders, and create positive first and last impressions. Going beyond basic duties, Bussers and Food Runners help with restocking, light cleaning, and attending to small details that enhance the guest experience. The company values a positive attitude, a passion for people and food, and the ability to thrive in a fast-paced environment. Physical stamina is necessary, with the ability to stand for extended periods and lift up to 40 pounds. Availability for weekends and holidays is also required.

Cooper's Hawk offers competitive benefits to its team members, including a 50 percent dining and carryout discount, a 40 percent retail wine discount, and a 20 percent discount on retail and private events. Monthly wine tastings for two, medical, dental, vision, and telehealth coverage, a 401k with company match, paid time off, flexible schedules, early pay access, wellness and mental health support, wine and culinary education, career growth flight plans, and various team member rewards, milestone recognition, and referral bonuses are also part of the comprehensive benefits package. As an equal opportunity employer, Cooper's Hawk welcomes applicants from diverse backgrounds and makes reasonable accommodations during all stages of the employment process.