Busser / Food Runner

Cooper's Hawk is a renowned lifestyle brand that seamlessly combines a Napa-style tasting room, wine-inspired retail, and a full-service restaurant, bar, and private event space to deliver a modern yet casual dining experience. Established in 2005, Cooper's Hawk has built a reputation for excellence by offering a scratch-kitchen menu that perfectly pairs with their award-winning wines. The Cooper's Hawk Wine Club is one of the largest in the world, providing members with exclusive benefits such as curated dining and travel experiences, making every visit a unique occasion. Their expansion with Piccolo Buco brings the vibrant flavors of Rome into their sophisticated culinary offerings, further enriching their guests' experiences. The company prides itself on delivering uncompromising hospitality, innovative culinary artistry, and a spirited atmosphere that appeals to wine enthusiasts and casual diners alike. Cooper's Hawk is committed to fostering an inclusive and dynamic work environment where passion for food, wine, and service thrives.

The role of a Busser and Food Runner at Cooper's Hawk is integral to maintaining the high standards of guest experience the brand is known for. As a Busser and Food Runner, your primary mission is to enhance the guest experience by keeping the restaurant clean, organized, and energetic throughout every shift. You will be responsible for running food, resetting tables quickly, and supporting the restaurant team to ensure smooth and efficient service flow. This role demands a proactive and attentive attitude, as every action contributes to creating memorable guest moments. You'll engage closely with hosts, servers, and bartenders to keep the dining room moving efficiently while fostering a team-oriented atmosphere.

Your daily responsibilities will include managing table turnovers, assisting with food delivery, pre-bussing tables, stocking clean glassware and silverware, and supporting various light cleaning tasks. Cooper's Hawk emphasizes the importance of genuine guest interaction, so you will greet guests with enthusiasm, keep a keen eye on their needs, assist with carryout orders, and help create positive first and last impressions. This position requires physical stamina, as you will be on your feet for long periods and need the ability to lift up to 40 pounds. The role offers an opportunity to be part of a hospitality team that values teamwork, attention to detail, and a passion for exceptional service.

Cooper's Hawk offers a generous package of benefits to its team members including a 50 percent dining and carryout discount, 40 percent off retail wine, medical, dental, vision, and telehealth coverage, a 401k plan with company match, paid time off, flexible scheduling, and early pay access. Monthly wine tastings for employees, wellness and mental health support, wine and culinary education, and career growth plans are also key perks. The company fosters an environment where employees are recognized for their contributions through team member rewards, milestone recognition, and referral bonuses.

Working as a Busser and Food Runner at Cooper's Hawk is ideal for individuals who are passionate about hospitality, enjoy working in a fast-paced setting, and want to grow within a premier hospitality brand. The company also promotes an inclusive culture, welcoming applicants without regard to race, gender, age, or any protected status, ensuring fair and equitable opportunities for all. The role requires openness to working weekends and holidays, readiness to contribute to a vibrant team, and dedication to making every guest interaction special. If you thrive in environments that emphasize genuine connections, consistent teamwork, and professional growth, Cooper's Hawk offers a fulfilling career path with ample room to develop your skills and advance.