Busser / Food Runner

Gilbert, AZ, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Work Schedule

Flexible

Weekend Shifts

Benefits

dining discount

Retail wine discount

Discount on retail and private events

Medical insurance

Dental Insurance

Vision Insurance

telehealth

401K with company match

Paid Time Off

flexible schedules

early pay access

Wellness Support

mental health support

Wine and Culinary Education

career growth

Team member rewards

Milestone recognition

Referral bonuses

Job Description

Cooper's Hawk is a unique lifestyle brand that combines a Napa-style tasting room, a retail wine experience, and a full-service restaurant featuring a scratch-kitchen menu crafted to perfectly pair with award-winning wines. Established in 2005, Cooper's Hawk has become a destination known for its engaging and modern yet casual dining atmosphere. The company not only offers an exceptional selection of wines through what is believed to be one of the largest wine clubs in the world, but also exclusive Wine Club membership benefits such as curated dining and travel experiences. The innovative spirit of Cooper's Hawk is further extended with Piccolo Buco by Cooper's Hawk, a vibrant extension that brings the authentic flavors of Rome to guests, enhancing the diverse and rich culinary offerings. Cooper's Hawk prides itself on delivering a comprehensive guest experience that celebrates fine food, unique wines, and exceptional service through welcoming hospitality.

The role of the Busser/Food Runner at Cooper's Hawk is an essential part of this experience, focused on supporting the restaurant team by ensuring a clean, organized, and dynamic environment. Every shift is an opportunity to contribute to the smooth flow of service by resetting tables promptly, assisting servers by running food to guests, maintaining clean glassware and dishware, and supporting a high-energy atmosphere that influences guest satisfaction positively. The position emphasizes teamwork, communication, and personal attention to guest needs, where the Busser/Food Runner plays a pivotal role in setting the tone for hospitality from the moment guests arrive until they depart. The job offers a fast-paced environment where attention to detail, proactive support in clearing and resetting tables, and timely communication with hosts, servers, and bartenders is crucial. Cooper's Hawk also supports the growth and well-being of its team members with benefits like discounts, wellness support, flexible schedules, and ongoing education about wine and culinary arts, making this not only a job but a career opportunity in a thriving lifestyle brand.

Job Requirements

At least 18 years of age
Experience in restaurants or hospitality preferred
A positive attitude and a passion for people, food, and service
Ability to stay active and engaged in a fast paced environment
Strong teamwork and communication skills
Ability to stand for long periods and lift up to 40 pounds
Availability to work weekends and holidays
Ability to read, write, and understand English

Job Qualifications

Experience in restaurants or hospitality preferred
Ability to stay active and engaged in a fast paced environment
Strong teamwork and communication skills
Ability to read, write, and understand English
At least 18 years of age

Job Duties

Reset tables and bar tops quickly so every guest starts fresh
Assist with running food, clearing dishes, and supporting the flow of service
Pre-bus tables as necessary
Stock and maintain clean glassware, silverware, and dishware
Communicate with hosts, servers, and bartenders to keep the dining room moving
Help the team stay stocked and ready through each shift
Greet guests with energy and assist with carryout orders to create a positive experience