Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Job Description
The Grand America Hotel is a prestigious luxury hotel known for its impeccable service, elegant atmosphere, and exceptional hospitality. Located in a prime destination, this hotel offers guests an unforgettable experience through its exquisite accommodations, diverse dining options, and world-class amenities. As a staple in the hospitality industry, The Grand America Hotel prides itself on maintaining high standards of excellence, blending traditional charm with modern sophistication. Its staff members are dedicated to delivering superior guest service that consistently exceeds expectations, ensuring every visitor leaves with a memorable impression.
The role of Food and Beverage Runner at The Grand America Hotel is vital for supporting the hotel’s renowned food and beverage operations. This position involves efficiently handling the distribution of food and beverage orders to guests while upholding the hotel's strict standards. As a Food and Beverage Runner, the individual must possess excellent interpersonal skills to interact warmly and professionally with both guests and co-workers. Responsibilities include pre-setting tables, bussing and pre-bussing dining areas, filling water glasses, retrieving bread, and clearly communicating relevant information to the respective servers. This role is essential in creating a seamless dining experience by assisting servers and ensuring timely delivery of orders.
Candidates for this position must commit to maintaining cleanliness within the restaurant outlet, complying with guest service standards, and meeting all health and safety regulations governed by local, state, and federal laws. The Food and Beverage Runner is responsible for monitoring both guest and staff behaviors to uphold proper health standards, safeguarding the welfare of all patrons and employees. Additionally, the runner plays a key role in representing The Grand America Hotel’s image positively, promoting its mission and objectives through outstanding service and teamwork.
Working in this role offers dynamic interaction in a fast-paced, customer-focused environment that demands attention to detail and a proactive work ethic. The Food and Beverage Runner also assists servers by expediting food and drink orders to guarantee prompt service. With a supportive team of hospitality professionals, this position is perfect for individuals passionate about service and eager to contribute to the exceptional dining experiences that The Grand America Hotel is known for. Successful candidates will be part of a prestigious establishment that values hospitality expertise, collaboration, and a commitment to excellence in guest satisfaction.
The role of Food and Beverage Runner at The Grand America Hotel is vital for supporting the hotel’s renowned food and beverage operations. This position involves efficiently handling the distribution of food and beverage orders to guests while upholding the hotel's strict standards. As a Food and Beverage Runner, the individual must possess excellent interpersonal skills to interact warmly and professionally with both guests and co-workers. Responsibilities include pre-setting tables, bussing and pre-bussing dining areas, filling water glasses, retrieving bread, and clearly communicating relevant information to the respective servers. This role is essential in creating a seamless dining experience by assisting servers and ensuring timely delivery of orders.
Candidates for this position must commit to maintaining cleanliness within the restaurant outlet, complying with guest service standards, and meeting all health and safety regulations governed by local, state, and federal laws. The Food and Beverage Runner is responsible for monitoring both guest and staff behaviors to uphold proper health standards, safeguarding the welfare of all patrons and employees. Additionally, the runner plays a key role in representing The Grand America Hotel’s image positively, promoting its mission and objectives through outstanding service and teamwork.
Working in this role offers dynamic interaction in a fast-paced, customer-focused environment that demands attention to detail and a proactive work ethic. The Food and Beverage Runner also assists servers by expediting food and drink orders to guarantee prompt service. With a supportive team of hospitality professionals, this position is perfect for individuals passionate about service and eager to contribute to the exceptional dining experiences that The Grand America Hotel is known for. Successful candidates will be part of a prestigious establishment that values hospitality expertise, collaboration, and a commitment to excellence in guest satisfaction.
Job Requirements
- High school diploma or equivalent
- Previous experience in a food service role preferred
- Ability to work flexible hours including weekends and holidays
- Physical capability to stand and walk for extended periods
- Strong communication skills
- Ability to multitask effectively
Job Qualifications
- Prior experience in food and beverage service preferred
- Strong communication and interpersonal skills
- Ability to work well in a fast-paced team environment
- Knowledge of health and safety regulations related to food and beverage service
- Ability to maintain cleanliness and organization
- Customer service oriented
Job Duties
- Accomplishing a set list of side work duties in a timely manor
- Abiding by all the guest service standards
- Maintaining specified levels of cleanliness within the outlet
- Responsible for adhering to all State, Federal and local laws as they pertain to the sale and service of food and beverage products
- Responsible for monitoring the actions of guests and staff ensuring proper health and safety standards are met
- Provides a favorable image of the hotel to promote its aim and objectives
- Maintains a favorable working relationship with all company employees
- Assists servers by running food and drink orders, expediting food, buss, pre-buss, set and pre-set tables, fill waters, retrieve bread and communicate information to appropriate servers
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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