Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Meal Allowances
Career development opportunities
Job Description
Smith & Wollensky is a renowned steakhouse chain known for its commitment to exceptional quality and outstanding customer service within the restaurant industry. Founded with the goal of delivering unparalleled dining experiences, Smith & Wollensky prides itself on offering prime steaks, fresh seafood, and an extensive wine list in an elegant yet comfortable atmosphere. With a legacy that spans decades, this esteemed restaurant group has earned a reputation as a premier destination for special occasions and memorable dining moments. Smith & Wollensky operates multiple locations across the United States, each dedicated to upholding the brand's high standards of hospitality and culinary excellence.
The Busser position at Smith & Wollensky plays a critical role in maintaining the smooth operation and cleanliness of the restaurant. This is a frontline position responsible for enhancing the guest experience by ensuring tables are promptly cleared and reset, the environment is kept immaculate, and guests receive attentive assistance when needed. The Busser works closely with the Front of House (FOH) Manager or Manager on Duty, contributing to a positive and efficient dining atmosphere. This role requires individuals who demonstrate excellent judgment, strong interpersonal skills, and the ability to work effectively in a fast-paced, high-volume restaurant setting.
Key responsibilities involve clearing used dishes, resetting tables with fresh place settings, wiping down chairs, and inspecting the dining space including floors and restrooms to maintain cleanliness and safety standards. The Busser supports the wait staff by managing the flow of dirty dishes to the dishwasher area and restocking essential supplies such as silverware and napkins. Additionally, the Busser must interact pleasantly with guests, providing basic information, recommendations, and responding to their needs with a courteous demeanor.
The physical demands of the Busser role are significant, requiring stamina to stand and move quickly throughout the shift, as well as the ability to lift and carry items weighing up to 50 pounds. Attention to detail, promptness, and adherence to hygiene standards are also essential. Smith & Wollensky emphasizes a team-oriented environment where Bussers are valued for their contribution to overall guest satisfaction and restaurant appearance.
Smith & Wollensky supports the professional development of its team members and complies fully with federal employment laws, including participation in the E-Verify program to confirm the eligibility of new hires. This opportunity offers candidates the chance to join a well-established hospitality brand recognized for excellence and to grow within a dynamic and rewarding workplace environment.
The Busser position at Smith & Wollensky plays a critical role in maintaining the smooth operation and cleanliness of the restaurant. This is a frontline position responsible for enhancing the guest experience by ensuring tables are promptly cleared and reset, the environment is kept immaculate, and guests receive attentive assistance when needed. The Busser works closely with the Front of House (FOH) Manager or Manager on Duty, contributing to a positive and efficient dining atmosphere. This role requires individuals who demonstrate excellent judgment, strong interpersonal skills, and the ability to work effectively in a fast-paced, high-volume restaurant setting.
Key responsibilities involve clearing used dishes, resetting tables with fresh place settings, wiping down chairs, and inspecting the dining space including floors and restrooms to maintain cleanliness and safety standards. The Busser supports the wait staff by managing the flow of dirty dishes to the dishwasher area and restocking essential supplies such as silverware and napkins. Additionally, the Busser must interact pleasantly with guests, providing basic information, recommendations, and responding to their needs with a courteous demeanor.
The physical demands of the Busser role are significant, requiring stamina to stand and move quickly throughout the shift, as well as the ability to lift and carry items weighing up to 50 pounds. Attention to detail, promptness, and adherence to hygiene standards are also essential. Smith & Wollensky emphasizes a team-oriented environment where Bussers are valued for their contribution to overall guest satisfaction and restaurant appearance.
Smith & Wollensky supports the professional development of its team members and complies fully with federal employment laws, including participation in the E-Verify program to confirm the eligibility of new hires. This opportunity offers candidates the chance to join a well-established hospitality brand recognized for excellence and to grow within a dynamic and rewarding workplace environment.
Job Requirements
- Must be able to stand and exert fast-paced mobility for entire shift
- must have good sense of balance
- able to lift, bend, kneel, stoop, squat, push and pull
- able to frequently lift chairs and adjust tables
- must lift trays weighing up to 50 pounds
- position involves repetitive hand and wrist motion
- high school diploma or equivalent preferred
Job Qualifications
- High school diploma or equivalency degree preferred
- experience working in a high-volume restaurant setting is advantageous
- good interpersonal and communication skills
- ability to work well under pressure
- pleasant and cooperative attitude
- strong attention to hygiene and proper personal presentation
- ability to listen attentively and interact verbally with guests and coworkers
Job Duties
- Clears away dishes from guests
- re-sets tabletops with place settings and wipes down chairs
- inspects and cleans carpet and other flooring when debris or liquid is detected
- responds to guests' questions and makes recommendations as appropriate
- sets up and maintains workstations including setting up tables at beginning or end of shift
- carries trays back to dishwasher, unloads and wipes trays clean
- scrapes and stacks dishes and returns dirty dishes and silverware to dishwashing area
- stocks stations with silverware, napkins etc.
- checks restrooms for cleanliness
- responds to guests' additional requests and assists servers as needed
- inspects floor for debris, spills and sweeps or dries as necessary
- performs other duties as assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
