Busser & Food Runner

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Training opportunities
flexible schedule

Job Description

Public House NYC, LLC is a vibrant and contemporary dining establishment located in the heart of New York City, NY 10017. Known for offering a dynamic food and beverage experience, Public House NYC prides itself on exceptional hospitality and outstanding food service that creates memorable dining for all guests. This company operates in the highly competitive and fast-paced restaurant industry, bringing a unique and inviting atmosphere to its patrons through top-quality food delivery, attentive service, and a well-maintained environment.

Public House NYC is currently seeking motivated, enthusiastic, and reliable individuals to join their team as Food Runners. This position is essential to the smooth operation of the restaurant, ensuring that guests receive their meals quickly, accurately, and with a high standard of service. The role centers around facilitating food service by delivering dishes to tables and the bar with calm efficiency, ensuring guests enjoy a seamless dining experience. Alongside delivery duties, Food Runners assist in maintaining cleanliness throughout the restaurant environment, including clearing and resetting tables after guests leave and managing waste disposal.

This full-time role requires active communication with servers, hosts, and management to ensure orders are fulfilled accurately and dining areas remain clean and well-stocked. Candidates will be responsible for stocking side stations and bar supplies, washing glasses, watering tables on server instruction, and polishing silverware and glassware during and after shifts. The role also requires attending mandatory training sessions and team meetings to stay up-to-date on restaurant policies and service protocols.

The ideal candidate for this position has a strong focus on teamwork and customer service excellence, demonstrating a professional attitude and a willingness to learn and grow within the hospitality industry. While no prior experience or formal training is required, candidates must meet certain physical demands, including standing and walking regularly throughout shifts and lifting or moving items weighing up to 50 pounds. Candidates with a commitment to punctuality, dependability, and adherence to safety standards will thrive in this fast-paced environment.

This opportunity at Public House NYC offers a rewarding experience for individuals looking to build a career in the restaurant field or enhance their hospitality skills in a dynamic and supportive setting. Joining this team means becoming part of a community that values continuous learning, ethical work practices, and delivering exceptional service to every guest. Candidates will gain hands-on experience in customer service, teamwork, and operational procedures within the vibrant New York City dining scene. This role is an excellent stepping stone for those eager to pursue further advancement in the food service industry.

Job Requirements

  • No prior experience or training required
  • able to stand and walk regularly throughout the shift
  • able to lift and/or move items weighing up to 50 pounds
  • able to follow instructions and respond to management direction
  • able to maintain punctuality and dependability
  • able to observe safety and security procedures
  • able to dress appropriately for the position

Job Qualifications

  • No prior experience or training required
  • demonstrates continuous learning by seeking feedback to improve performance
  • competent in required job skills and knowledge with minimal supervision
  • identifies and resolves problems in a timely manner
  • responds promptly to customer needs
  • offers assistance and support to co-workers
  • works with integrity and principles
  • follows policies and procedures
  • dresses appropriately for position
  • consistently at work and on time
  • follows instructions and responds to management direction
  • completes work in timely manner
  • observes safety and security procedures

Job Duties

  • Delivers food quickly, calmly and accurately to tables and bar
  • removes dirty dishes between courses
  • clears, cleans and resets tables after customers leave
  • stocks all side stations and assists with stocking bar supplies
  • assists with washing glasses at bar
  • waters tables at direction of server
  • maintains a clean and dry floor throughout the building
  • empties full trashcans
  • continuous communication with managers, hosts and servers
  • restocks line with china, serving utensils and clean serving napkins
  • polishes and distributes all clean silver and glassware during and at the end of every shift
  • attends required trainings and meetings
  • delivers an exceptional experience through outstanding hospitality and food service to the guests

Job Criteria

Experience

No experience required


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